Myrtle Pagac
velma.lindgren9@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 43388054Lost package follow-up | May 12, 2026, 9:39 PM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 81740585Store experience feedback | Apr 24, 2026, 5:34 PM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 93539773Discount code not working | Dec 26, 2025, 11:14 AM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 28785664App login problem | Dec 11, 2025, 11:21 PM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 14275155Cancel subscription / Auto-replenish | Sep 20, 2025, 10:38 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 74120701Pro discount enrollment | Sep 15, 2025, 8:37 PM | ||
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 16258119Missing samples in order | Aug 26, 2025, 10:16 PM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 65956061Birthday gift not received | Aug 21, 2025, 9:35 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 15350037Where is my order? | Aug 16, 2025, 10:16 AM | ||
| 1/5 | Three weeks, four agents, still no refund. | 05616034Gift card balance question | Jul 27, 2025, 1:02 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 62628184Question about product ingredients | Jul 14, 2025, 3:39 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 84085614Order arrived damaged | Jun 7, 2025, 1:34 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 51445010Foundation match help | Jun 2, 2025, 10:22 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 26486624Store experience feedback | May 27, 2025, 9:36 PM |