Bettye Gislason
billy48@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 30380667Store experience feedback | May 22, 2026, 3:49 PM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 39767438Insider tier issue | Apr 30, 2026, 5:56 PM | ||
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 49553981Gift card balance question | Apr 4, 2026, 6:45 PM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 34627197Pro discount enrollment | Mar 22, 2026, 8:23 AM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 00495626Discount code not working | Mar 1, 2026, 10:38 PM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 48853460BOPIS pickup not ready | Jan 31, 2026, 2:21 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 09512106Price match request | Jan 21, 2026, 1:41 AM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 12062428Missing samples in order | Jan 12, 2026, 7:23 PM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 34442613App login problem | Dec 10, 2025, 10:22 AM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 02938376Order arrived damaged | Dec 6, 2025, 11:54 PM | ||
| 5/5 | Add a recommend-based-on-what-I-own feature. | 66944801Discount code not working | Nov 15, 2025, 2:32 PM | ||
| 7/11 | I'm a regular customer but I don't evangelize. | 38913389Missing items in shipment | Nov 6, 2025, 4:36 PM | ||
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 45886567Missing items in shipment | Aug 19, 2025, 7:22 AM | ||
| 5/5 | Improve the BOPIS experience in stores. | 08857116Loyalty points not posting | Jul 10, 2025, 7:02 PM | ||
| 4/11 | Wouldn't recommend after the return debacle I went through. | 97609776Price match request | Jun 29, 2025, 12:56 AM |