Leopoldo Frami-Muller
alfredo2@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 23987922Foundation match help | Leopoldo Frami-Muller |  Dr. Mandy McLaughlin | Mar 27, 2026, 7:45 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 35743537Address change after shipping | Leopoldo Frami-Muller | Dr. Mandy McLaughlin | Feb 21, 2026, 8:43 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 73497525Wholesale order question | Leopoldo Frami-Muller |  Mr. Eliza Gerhold IV | Feb 14, 2026, 9:55 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 51430285Insider tier issue | Leopoldo Frami-Muller |  Mr. Cade Senger | Feb 9, 2026, 12:05 AM |
| 1/5 | Smaller sample sizes that aren't single-use. | 08802028Price match request | Leopoldo Frami-Muller |  Vilma Gusikowski | Feb 8, 2026, 5:55 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 39127919Store experience feedback | Leopoldo Frami-Muller |  Eula McKenzie | Dec 19, 2025, 1:24 PM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 51320264Item authenticity concern | Leopoldo Frami-Muller |  Ignatius Cummerata | Nov 9, 2025, 6:56 PM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 65165584Store experience feedback | Leopoldo Frami-Muller | Dr. Mandy McLaughlin | Nov 2, 2025, 5:51 AM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 91071635Birthday gift not received | Leopoldo Frami-Muller |  Jacklyn Dare | Nov 1, 2025, 2:22 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 95019785Shipping cost question | Leopoldo Frami-Muller | Eula McKenzie | Oct 4, 2025, 11:05 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 80263785Item authenticity concern | Leopoldo Frami-Muller | Dr. Mandy McLaughlin | Sep 18, 2025, 3:02 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 02947962Restock alert for backorder | Leopoldo Frami-Muller |  Yazmin Jast | Sep 5, 2025, 9:18 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 18894774Missing samples in order | Leopoldo Frami-Muller |  Miss Amber Hintz Sr. | Jul 25, 2025, 1:19 AM |
| 7/11 | I'm a regular customer but I don't evangelize. | 55223573Lost package follow-up | Leopoldo Frami-Muller |  Katrina Johns | Jun 6, 2025, 2:37 AM |