Leopoldo Frami-Muller
alfredo2@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79052159 | Discount code not working | Solved | Normal | Leopoldo Frami-Muller | — |  Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 05560238 | Refund not received | Closed | Low | Leopoldo Frami-Muller | — |  Tommy Kuvalis | — | 6d 3h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 21, 2026 | |
| 87296247 | App login problem | Pending | Urgent | Leopoldo Frami-Muller | — |  Mr. Cade Senger | shipping | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 23987922 | Foundation match help | Solved | Low | Leopoldo Frami-Muller | — |  Dr. Mandy McLaughlin | Chat | — | 8h | ●Responded | 2/5 | — | — | Mar 25, 2026 | - |
| 40633161 | Order arrived damaged | Solved | Normal | Leopoldo Frami-Muller | — |  Jacklyn Dare | influencer | 1d 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 42848236 | Item authenticity concern | Solved | Normal | Leopoldo Frami-Muller | — |  Faith Hilll | Chat | shippingdamagedreturns | 6h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 01384405 | App login problem | Solved | Normal | Leopoldo Frami-Muller | — | Faith Hilll | Chat | refundgift-cardshade-match | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 35743537 | Address change after shipping | Closed | Normal | Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | shippingbopis | 2h | ●Responded | 5/5 | — | — | Feb 20, 2026 | Feb 27, 2026 | |
| 38449202 | Return after 30-day window | Solved | Low | Leopoldo Frami-Muller | — | Faith Hilll | Chat | — | 15h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 73497525 | Wholesale order question | Solved | Low | Leopoldo Frami-Muller | — |  Mr. Eliza Gerhold IV | Phone | returnsshade-match | 2h | ●Responded | 2/5 | — | — | Feb 13, 2026 | - |
| 51430285 | Insider tier issue | Solved | Urgent | Leopoldo Frami-Muller | — | Mr. Cade Senger | Chat | — | 1d | ●Responded | 5/5 | — | — | Feb 7, 2026 | - |
| 08802028 | Price match request | Closed | High | Leopoldo Frami-Muller | — |  Vilma Gusikowski | Chat | — | 5h | ●Responded | 1/5 | — | — | Feb 6, 2026 | Feb 8, 2026 |
| 71370950 | Pro discount enrollment | Open | Low | Leopoldo Frami-Muller | — |  Garth Dooley | Chat | gift-cardloyaltysamples | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 23895977 | Gift card balance question | Open | High | Leopoldo Frami-Muller | — |  Chaz Renner | Phone | — | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 50394683 | App crashes at checkout | Closed | Normal | Leopoldo Frami-Muller | — | Vilma Gusikowski | — | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 15004657 | Birthday gift not received | Open | Low | Leopoldo Frami-Muller | — | Chaz Renner | shade-matchwholesale | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 73737715 | Missing samples in order | Open | Normal | Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | Chat | refund | - | —Skipped | — | — | — | Jan 6, 2026 | - |
| 06507302 | Cancel order request | Solved | Normal | Leopoldo Frami-Muller | — | Chaz Renner | Social | returnsbopisrefund | 5h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 89603355 | Foundation match help | Solved | High | Leopoldo Frami-Muller | — |  Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 20283969 | App crashes at checkout | Open | High | Leopoldo Frami-Muller | — |  Lily Raynor | Chat | refundshade-match | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 39127919 | Store experience feedback | Closed | Normal | Leopoldo Frami-Muller | — |  Eula McKenzie | Chat | shippingbopis | 5h | ●Responded | 4/5 | — | — | Dec 18, 2025 | Dec 19, 2025 |
| 17708371 | Missing samples in order | Closed | High | Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | Chat | shade-matchreturns | 14h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 22, 2025 |
| 45213929 | Influencer code not working | Solved | Low | Leopoldo Frami-Muller | — |  Mr. Lonie Hudson | wholesaleloyalty | 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 85903220 | Missing samples in order | Solved | Low | Leopoldo Frami-Muller | — | Mr. Eliza Gerhold IV | loyaltyshipping | 14h | ⊘Not fired | — | — | — | Nov 29, 2025 | - | |
| 57450501 | Wrong shade sent | Solved | Normal | Leopoldo Frami-Muller | — | Faith Hilll | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 66324144 | App crashes at checkout | Open | Normal | Leopoldo Frami-Muller | — | Garth Dooley | Chat | fragrancerefund | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 51320264 | Item authenticity concern | Solved | Normal | Leopoldo Frami-Muller | — |  Ignatius Cummerata | Phone | bopisfragranceapp | 1d 23h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - |
| 54576209 | App login problem | Solved | Normal | Leopoldo Frami-Muller | — |  Darryl Jacobi | Social | — | 8h | ⊘Not fired | — | — | — | Nov 3, 2025 | - |
| 65165584 | Store experience feedback | Solved | Normal | Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | Chat | — | 1h | ●Responded | 1/5 | — | — | Oct 31, 2025 | - |
| 91071635 | Birthday gift not received | Solved | High | Leopoldo Frami-Muller | — | Jacklyn Dare | shippingbopis | 9h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |
| 28013359 | Item authenticity concern | Solved | Normal | Leopoldo Frami-Muller | — | Garth Dooley | shade-matchappshipping | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 95019785 | Shipping cost question | Closed | Low | Leopoldo Frami-Muller | — | Eula McKenzie | loyalty | 2d 5h | ●Responded | 3/5 | — | — | Oct 2, 2025 | Oct 9, 2025 | |
| 80263785 | Item authenticity concern | Solved | Normal | Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | vipreturns | 5h | ●Responded | 4/5 | — | — | Sep 16, 2025 | - | |
| 16838055 | Foundation match help | Solved | Normal | Leopoldo Frami-Muller | — | Yazmin Jast | influencerwholesalerefund | 7h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 59352298 | Lost package follow-up | Solved | High | Leopoldo Frami-Muller | — | Lily Raynor | — | 4h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 54933731 | Where is my order? | Closed | Normal | Leopoldo Frami-Muller | — | Tommy Kuvalis | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 5, 2025 | |
| 02947962 | Restock alert for backorder | Closed | Normal | Leopoldo Frami-Muller | — | Yazmin Jast | Phone | refundsamplesinfluencer | 18h | ●Responded | 9/11 | — | — | Sep 4, 2025 | Sep 7, 2025 |
| 73575189 | Wrong shade sent | Pending | Normal | Leopoldo Frami-Muller | — |  Mr. Skyla Trantow | appshade-match | - | —Skipped | — | — | — | Aug 9, 2025 | - | |
| 18894774 | Missing samples in order | Solved | Normal | Leopoldo Frami-Muller | — |  Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - |
| 40870196 | App login problem | Solved | Normal | Leopoldo Frami-Muller | — |  Kip Schroeder IV | returns | 2d 16h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 74085045 | Refund not received | Solved | High | Leopoldo Frami-Muller | — | Leonard Waters-Howell | — | 17h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |
| 78714307 | Discount code not working | Closed | Normal | Leopoldo Frami-Muller | — | Jacklyn Dare | Chat | bopissamplesapp | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 30, 2025 |
| 55223573 | Lost package follow-up | Solved | Normal | Leopoldo Frami-Muller | — |  Katrina Johns | gift-cardvip | 3d 18h | ●Responded | 7/11 | — | — | Jun 1, 2025 | - | |
| 69159367 | Restock alert for backorder | Solved | Normal | Leopoldo Frami-Muller | — | Jacklyn Dare | — | 15h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 59460715 | Refund not received | Solved | Normal | Leopoldo Frami-Muller | — | Mr. Lonie Hudson | shade-matchvip | 3h | ○Sent, no reply | — | — | — | May 26, 2025 | - |