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CustomersMerle Hermiston

Merle Hermiston

sheila_donnelly-brown@gmail.com
Tickets45Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
10/11I tell everyone — Bloom is doing beauty retail right.18353526Missing items in shipmentMerle HermistonDarryl JacobiMar 4, 2026, 7:38 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.96487452App crashes at checkoutMerle HermistonYazmin JastDec 17, 2025, 12:25 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.68950961Pro discount enrollmentMerle HermistonEula McKenzieNov 22, 2025, 8:59 AM
5/5Returned my serum no questions asked, refund hit my card the next day.49658204Restock alert for backorderMerle HermistonTommy KuvalisSep 18, 2025, 11:00 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.40439395App crashes at checkoutMerle HermistonIgnatius CummerataJul 15, 2025, 7:24 AM
4/5Got my refund eventually. Communication could have been a touch clearer.72230954Foundation match helpMerle HermistonKatrina JohnsJul 9, 2025, 5:32 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.69846815Return after 30-day windowMerle HermistonMr. Eliza Gerhold IVJun 30, 2025, 4:51 AM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.89372816Restock alert for backorderMerle HermistonSteve O'ConnerJun 26, 2025, 5:59 PM
2/5The shade quiz was completely off for my undertone.06478096Shipping cost questionMerle HermistonMiss Amber Hintz Sr.May 27, 2025, 1:11 PM
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Properties

Customer
Name
Merle Hermiston
Email
sheila_donnelly-brown@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
12,604
Lifetime spend
—
Last purchase
May 16, 2026
Skin tone
rich
Foundation shade
—
Skin concerns
redness, dryness, dark-circles
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
—
YTD spend
1,720
App installed
Yes
App last opened
May 15, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
18
Total orders
6
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 21, 2026
Responses
Avg rating
5.44