Merle Hermiston
sheila_donnelly-brown@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 18353526Missing items in shipment | Mar 4, 2026, 7:38 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 96487452App crashes at checkout | Dec 17, 2025, 12:25 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 68950961Pro discount enrollment | Nov 22, 2025, 8:59 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 49658204Restock alert for backorder | Sep 18, 2025, 11:00 AM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 40439395App crashes at checkout | Jul 15, 2025, 7:24 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 72230954Foundation match help | Jul 9, 2025, 5:32 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 69846815Return after 30-day window | Jun 30, 2025, 4:51 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 89372816Restock alert for backorder | Jun 26, 2025, 5:59 PM | ||
| 2/5 | The shade quiz was completely off for my undertone. | 06478096Shipping cost question | May 27, 2025, 1:11 PM |