Merle Hermiston
sheila_donnelly-brown@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83469383 | Birthday gift not received | Solved | Normal | Merle Hermiston | — |  Amely Pacocha | loyaltybopisapp | 4d 17h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 08267793 | Address change after shipping | Solved | Normal | Merle Hermiston | — |  Mr. Lonie Hudson | Chat | — | 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 46267357 | Allergic reaction concern | Solved | Low | Merle Hermiston | — |  Mr. Cade Senger | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 00152678 | Loyalty points not posting | Closed | Normal | Merle Hermiston | — |  Yazmin Jast | Chat | vipgift-card | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 8, 2026 |
| 37747013 | Foundation match help | Closed | High | Merle Hermiston | — |  Garth Dooley | Chat | vipshade-match | 10h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 96429519 | Influencer code not working | Solved | High | Merle Hermiston | — |  Tommy Kuvalis | influencersamples | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 94629410 | Wholesale order question | Closed | Low | Merle Hermiston | — |  Julie Hodkiewicz | bopis | 21h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 51306054 | Item authenticity concern | Pending | Urgent | Merle Hermiston | — | Tommy Kuvalis | samples | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 24189637 | Birthday gift not received | Solved | Normal | Merle Hermiston | — |  Chaz Renner | Phone | shippingshade-match | 9h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - |
| 13452737 | Influencer code not working | Closed | Low | Merle Hermiston | — |  Miss Amber Hintz Sr. | Phone | — | 17h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 12, 2026 |
| 18353526 | Missing items in shipment | Solved | High | Merle Hermiston | — |  Darryl Jacobi | — | 13h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - | |
| 54021067 | Pro discount enrollment | Solved | Low | Merle Hermiston | — |  Lily Raynor | refundwholesale | 4h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 78150780 | App login problem | Solved | Normal | Merle Hermiston | — | Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 10335738 | Shipping cost question | Closed | Normal | Merle Hermiston | — | Miss Amber Hintz Sr. | loyaltyrefundwholesale | 2d 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 8, 2026 | |
| 51587017 | Insider tier issue | Closed | High | Merle Hermiston | — |  Eula McKenzie | influencerrefund | 7d 17h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 7, 2026 | |
| 64751647 | App crashes at checkout | Solved | Normal | Merle Hermiston | — | Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 72369017 | Cancel subscription / Auto-replenish | Solved | Normal | Merle Hermiston | — | Mr. Lonie Hudson | Social | vipdamagedapp | 5h | ⊘Not fired | — | — | — | Jan 19, 2026 | - |
| 63447586 | Missing items in shipment | Solved | Normal | Merle Hermiston | — | Eula McKenzie | Social | returns | 4h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 96487452 | App crashes at checkout | Solved | Low | Merle Hermiston | — | Yazmin Jast | — | 13h | ●Responded | 5/5 | — | — | Dec 15, 2025 | - | |
| 68950961 | Pro discount enrollment | Closed | Normal | Merle Hermiston | — | Eula McKenzie | Chat | samples | 2d 11h | ●Responded | 3/5 | — | — | Nov 18, 2025 | Nov 23, 2025 |
| 66983703 | Address change after shipping | Pending | Normal | Merle Hermiston | — | Mr. Lonie Hudson | damaged | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 08735833 | Missing items in shipment | Solved | Normal | Merle Hermiston | — |  Kip Schroeder IV | Phone | wholesaleshade-match | 21h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 28051522 | Cancel subscription / Auto-replenish | Solved | Normal | Merle Hermiston | — |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |
| 13989142 | Gift card balance question | Solved | Normal | Merle Hermiston | — |  Ignatius Cummerata | vipbopisloyalty | 3h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |
| 49658204 | Restock alert for backorder | Solved | Normal | Merle Hermiston | — | Tommy Kuvalis | loyalty | 6h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - | |
| 55105064 | Birthday gift not received | Solved | Normal | Merle Hermiston | — | Chaz Renner | shade-match | 6h | ⊘Not fired | — | — | — | Sep 11, 2025 | - | |
| 39170425 | Loyalty points not posting | Closed | High | Merle Hermiston | — | Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 30, 2025 | |
| 33915816 | Birthday gift not received | Solved | Normal | Merle Hermiston | — | Julie Hodkiewicz | shade-matchreturns | 23h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 77465412 | App crashes at checkout | Closed | Normal | Merle Hermiston | — |  Jacklyn Dare | Chat | gift-cardshippingdamaged | 6d 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 22, 2025 |
| 30475272 | Wholesale order question | Solved | Urgent | Merle Hermiston | — | Lily Raynor | bopisrefundshade-match | 1h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 04966702 | Order arrived damaged | Pending | Normal | Merle Hermiston | — | Kip Schroeder IV | Chat | gift-cardapp | - | —Skipped | — | — | — | Jul 29, 2025 | - |
| 80882938 | Lost package follow-up | Solved | Low | Merle Hermiston | — | Chaz Renner | returnsshade-match | 5h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |
| 40439395 | App crashes at checkout | Closed | Low | Merle Hermiston | — | Ignatius Cummerata | Chat | fragrance | 13h | ●Responded | 5/5 | — | — | Jul 14, 2025 | Jul 19, 2025 |
| 55343630 | Pro discount enrollment | Solved | Low | Merle Hermiston | — | Mr. Cade Senger | Phone | damagedfragrance | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 72230954 | Foundation match help | Solved | Normal | Merle Hermiston | — |  Katrina Johns | — | 9h | ●Responded | 4/5 | — | — | Jul 8, 2025 | - | |
| 19080921 | Price match request | Solved | Normal | Merle Hermiston | — | Garth Dooley | Social | viployaltyshipping | 23h | ⊘Not fired | — | — | — | Jul 8, 2025 | - |
| 32354047 | Missing items in shipment | Solved | Normal | Merle Hermiston | — | Ignatius Cummerata | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 69846815 | Return after 30-day window | Solved | Normal | Merle Hermiston | — | Mr. Eliza Gerhold IV | fragranceinfluencer | 19h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - | |
| 35420424 | App crashes at checkout | Pending | Normal | Merle Hermiston | — |  Kaela Friesen | Chat | returnsloyaltyrefund | - | —Skipped | — | — | — | Jun 26, 2025 | - |
| 04473087 | BOPIS order cancelled at store | Solved | Normal | Merle Hermiston | — |  Vilma Gusikowski | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 89372816 | Restock alert for backorder | Closed | Normal | Merle Hermiston | — |  Steve O'Conner | damaged | 2h | ●Responded | 10/11 | — | — | Jun 26, 2025 | Jun 29, 2025 | |
| 29029890 | Restock alert for backorder | Pending | Normal | Merle Hermiston | — | Katrina Johns | Chat | refundinfluencershipping | - | —Skipped | — | — | — | Jun 17, 2025 | - |
| 68795912 | Item authenticity concern | Pending | Normal | Merle Hermiston | — |  Dr. Mandy McLaughlin | shade-match | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 24002452 | Refund not received | Solved | Normal | Merle Hermiston | — |  Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | May 25, 2025 | - | |
| 06478096 | Shipping cost question | Solved | High | Merle Hermiston | — | Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 2/5 | — | — | May 25, 2025 | - |