Olive Volkman
emanuel78@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 82074647Pro discount enrollment | Olive Volkman |  Dr. Mandy McLaughlin | Mar 21, 2026, 4:54 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 21504995Missing samples in order | Olive Volkman |  Kaela Friesen | Mar 20, 2026, 5:21 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 43304280Store experience feedback | Olive Volkman |  Leonard Waters-Howell | Feb 12, 2026, 8:22 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 94932904Lost package follow-up | Olive Volkman |  Tommy Kuvalis | Dec 23, 2025, 2:04 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 37529540Item authenticity concern | Olive Volkman |  Mr. Lonie Hudson | Nov 13, 2025, 6:59 PM |
| 3/5 | Bring back the old loyalty point structure. | 03956114BOPIS pickup not ready | Olive Volkman |  Mr. Skyla Trantow | Sep 1, 2025, 8:22 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 30689043Return after 30-day window | Olive Volkman |  Jacklyn Dare | Jul 10, 2025, 11:52 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 82238845Price match request | Olive Volkman | Dr. Mandy McLaughlin | May 30, 2025, 10:44 AM |