Olive Volkman
emanuel78@hotmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14572705 | Address change after shipping | Closed | Normal | Olive Volkman | — |  Dr. Mandy McLaughlin | Chat | — | 19h | ○Sent, no reply | — | — | — | May 15, 2026 | May 18, 2026 |
| 57917014 | BOPIS pickup not ready | Closed | Normal | Olive Volkman | — |  Katrina Johns | Chat | loyaltyrefund | 23h | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 |
| 51142777 | Foundation match help | Closed | Normal | Olive Volkman | — |  Kaela Friesen | Chat | loyaltyvipapp | 1d 22h | ○Sent, no reply | — | — | — | May 8, 2026 | May 13, 2026 |
| 04397503 | Restock alert for backorder | Solved | Normal | Olive Volkman | — |  Miss Amber Hintz Sr. | vipgift-cardreturns | 6h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 94822764 | Missing samples in order | Closed | Low | Olive Volkman | — |  Vilma Gusikowski | damagedshade-match | 3h | ○Sent, no reply | — | — | — | May 4, 2026 | May 8, 2026 | |
| 82074647 | Pro discount enrollment | Closed | Normal | Olive Volkman | — | Dr. Mandy McLaughlin | Phone | — | 4h | ●Responded | 4/5 | — | — | Mar 20, 2026 | Mar 24, 2026 |
| 21504995 | Missing samples in order | Solved | Low | Olive Volkman | — | Kaela Friesen | Chat | shippingrefundsamples | 9h | ●Responded | 7/11 | — | — | Mar 19, 2026 | - |
| 83885083 | Store experience feedback | Solved | High | Olive Volkman | — |  Amely Pacocha | Chat | — | 18h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - |
| 59769552 | Where is my order? | Solved | Normal | Olive Volkman | — | Katrina Johns | — | 22h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 43304280 | Store experience feedback | Closed | Normal | Olive Volkman | — |  Leonard Waters-Howell | — | 1h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 12, 2026 | |
| 75337433 | Gift card balance question | Pending | Normal | Olive Volkman | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 39772598 | Wholesale order question | Solved | Normal | Olive Volkman | — |  Mr. Skyla Trantow | Chat | returns | 2d 17h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 73346314 | Cancel order request | Solved | Normal | Olive Volkman | — | Leonard Waters-Howell | Phone | refund | 5h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 94932904 | Lost package follow-up | Closed | High | Olive Volkman | — |  Tommy Kuvalis | Chat | apprefundinfluencer | 8d 23h | ●Responded | 1/5 | — | — | Dec 13, 2025 | Dec 29, 2025 |
| 50785176 | Where is my order? | Open | Normal | Olive Volkman | — |  Faith Hilll | damagedwholesalegift-card | - | —Skipped | — | — | — | Dec 9, 2025 | - | |
| 79203166 | Address change after shipping | Solved | Normal | Olive Volkman | — |  Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 56297439 | Gift card balance question | Pending | Normal | Olive Volkman | — |  Mr. Lonie Hudson | Chat | fragrancerefundshipping | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 77148668 | Price match request | Solved | Low | Olive Volkman | — | Vilma Gusikowski | app | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 25317004 | Foundation match help | Closed | Normal | Olive Volkman | — |  Lily Raynor | Social | appfragrance | 7d 18h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 29, 2025 |
| 37529540 | Item authenticity concern | Solved | Normal | Olive Volkman | — | Mr. Lonie Hudson | Chat | influencerappdamaged | 6h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - |
| 90373214 | Insider tier issue | Closed | Normal | Olive Volkman | — | Katrina Johns | Chat | — | 7d 23h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 19, 2025 |
| 09046997 | Cancel order request | Solved | Low | Olive Volkman | — | Faith Hilll | damagedsamplesapp | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 03956114 | BOPIS pickup not ready | Solved | Low | Olive Volkman | — | Mr. Skyla Trantow | Chat | samples | 1h | ●Responded | 3/5 | — | — | Aug 31, 2025 | - |
| 56909900 | Cancel order request | Solved | Low | Olive Volkman | — | Katrina Johns | bopisgift-card | 6h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 56406677 | App login problem | Solved | Normal | Olive Volkman | — |  Chaz Renner | refund | 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 00934181 | Item authenticity concern | Solved | Urgent | Olive Volkman | — | Tommy Kuvalis | Social | influencerrefund | 1h | ⊘Not fired | — | — | — | Jul 17, 2025 | - |
| 30689043 | Return after 30-day window | Solved | Low | Olive Volkman | — |  Jacklyn Dare | refunddamaged | 1d | ●Responded | 4/5 | — | — | Jul 8, 2025 | - | |
| 99803626 | Refund not received | Solved | Normal | Olive Volkman | — |  Julie Hodkiewicz | gift-card | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 89719396 | BOPIS order cancelled at store | Solved | Normal | Olive Volkman | — |  Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 55545089 | Address change after shipping | Closed | High | Olive Volkman | — | Miss Amber Hintz Sr. | returnsshippingapp | 1d 8h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 2, 2025 | |
| 82238845 | Price match request | Solved | Normal | Olive Volkman | — | Dr. Mandy McLaughlin | influencerviprefund | 5h | ●Responded | 2/5 | — | — | May 28, 2025 | - | |
| 08478453 | Shipping cost question | Closed | Low | Olive Volkman | — | Dr. Mandy McLaughlin | Chat | — | 19h | ○Sent, no reply | — | — | — | May 27, 2025 | May 29, 2025 |