Lavern Abshire
levi78@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 53193765Foundation match help | Lavern Abshire |  Chaz Renner | May 2, 2026, 3:14 PM |
| 9/11 | Already referred three friends. They all love it too. | 32195514Price match request | Lavern Abshire |  Mr. Lonie Hudson | Apr 18, 2026, 8:23 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 22852513Refund not received | Lavern Abshire |  Katrina Johns | Feb 27, 2026, 8:53 PM |
| 1/5 | Worst app onboarding I've experienced this year. | 48252234Cancel subscription / Auto-replenish | Lavern Abshire |  Mr. Eliza Gerhold IV | Feb 6, 2026, 4:47 AM |
| 7/11 | I like it but I also shop other places. | 19938430Wholesale order question | Lavern Abshire |  Kaela Friesen | Jan 27, 2026, 6:32 PM |
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 55153094Shipping cost question | Lavern Abshire | Katrina Johns | Nov 1, 2025, 2:32 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 40427161Order arrived damaged | Lavern Abshire |  Kip Schroeder IV | Oct 4, 2025, 6:16 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 97603893Lost package follow-up | Lavern Abshire |  Oscar O'Hara | Sep 20, 2025, 7:23 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 18628862Restock alert for backorder | Lavern Abshire | Oscar O'Hara | Aug 25, 2025, 3:00 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 50070767BOPIS order cancelled at store | Lavern Abshire | Oscar O'Hara | Aug 23, 2025, 8:16 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 05384079Missing items in shipment | Lavern Abshire |  Mr. Cade Senger | Aug 15, 2025, 5:15 PM |
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 64995147Klarna / Afterpay split issue | Lavern Abshire | Mr. Lonie Hudson | Jun 11, 2025, 3:45 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 18598635Wrong shade sent | Lavern Abshire |  Miss Amber Hintz Sr. | Jun 6, 2025, 12:03 PM |