Adam Erdman
darryl.roberts41@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 89386101App crashes at checkout | Adam Erdman |  Faith Hilll | May 16, 2026, 4:22 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 65590306Pro discount enrollment | Adam Erdman |  Steve O'Conner | May 16, 2026, 6:00 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 13251129Influencer code not working | Adam Erdman |  Jacklyn Dare | Apr 1, 2026, 4:38 AM |
| 4/5 | Loyalty program for non-Insiders too. | 36902787Klarna / Afterpay split issue | Adam Erdman |  Kaela Friesen | Feb 27, 2026, 10:54 AM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 28285480Return after 30-day window | Adam Erdman |  Ignatius Cummerata | Jan 30, 2026, 5:59 PM |
| 3/5 | Better samples program — let me actually pick what I want to try. | 76411267Shipping cost question | Adam Erdman |  Lily Raynor | Nov 21, 2025, 9:22 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 45085185Insider tier issue | Adam Erdman | Faith Hilll | Nov 1, 2025, 4:24 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 40259946Missing samples in order | Adam Erdman |  Leonard Waters-Howell | Sep 20, 2025, 11:05 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 65513373Where is my order? | Adam Erdman |  Miss Amber Hintz Sr. | Jul 13, 2025, 1:33 PM |
| 3/5 | Reward longtime customers more meaningfully. | 73690013Klarna / Afterpay split issue | Adam Erdman | Kaela Friesen | Jun 26, 2025, 3:39 PM |