Frank Mante II
brandt_dooley33@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 09331508Wrong shade sent | Frank Mante II |  Oscar O'Hara | Feb 14, 2026, 7:55 AM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 17425543Influencer code not working | Frank Mante II |  Jacklyn Dare | Feb 7, 2026, 6:14 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 66414729Restock alert for backorder | Frank Mante II |  Miss Amber Hintz Sr. | Jan 28, 2026, 2:47 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 44732506Birthday gift not received | Frank Mante II |  Julie Hodkiewicz | Jan 10, 2026, 8:50 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 12166559Missing items in shipment | Frank Mante II |  Chaz Renner | Jan 5, 2026, 5:20 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 45583243Loyalty points not posting | Frank Mante II | Jacklyn Dare | Nov 12, 2025, 4:21 PM |
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 23916484Refund not received | Frank Mante II |  Eula McKenzie | Oct 26, 2025, 3:18 PM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 13140796Cancel order request | Frank Mante II |  Mr. Skyla Trantow | Oct 17, 2025, 3:05 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 96792227Pro discount enrollment | Frank Mante II |  Mr. Eliza Gerhold IV | May 28, 2025, 1:26 PM |