Delores Shanahan
kristy.mayert6@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Improve the in-store digital experience. | 50630786Restock alert for backorder | May 13, 2026, 11:23 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 69344434Gift card balance question | Apr 18, 2026, 10:34 AM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 34768957Return after 30-day window | Apr 9, 2026, 8:20 PM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 95255685Order arrived damaged | Feb 21, 2026, 2:36 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 73282253Store experience feedback | Dec 28, 2025, 11:34 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 23865732Where is my order? | Dec 8, 2025, 12:00 PM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 13392888Refund not received | Nov 24, 2025, 2:36 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 70295057Refund not received | Nov 3, 2025, 11:44 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 77448211App login problem | Oct 28, 2025, 1:03 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 99838426Discount code not working | Oct 4, 2025, 9:52 AM | ||
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 21435180Pro discount enrollment | Sep 7, 2025, 7:22 AM |