Delores Shanahan
kristy.mayert6@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06753954 | Refund not received | Closed | Normal | Delores Shanahan | — |  Kaela Friesen | Chat | damagedapp | 9h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 |
| 50630786 | Restock alert for backorder | Solved | Normal | Delores Shanahan | — |  Mr. Skyla Trantow | Chat | refundvipshade-match | 6h | ●Responded | 5/5 | — | — | May 13, 2026 | - |
| 76956891 | Missing samples in order | Solved | Normal | Delores Shanahan | — |  Amely Pacocha | Phone | gift-cardinfluencer | 4h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 73293647 | Store experience feedback | Solved | Urgent | Delores Shanahan | — |  Miss Amber Hintz Sr. | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 69783799 | Loyalty points not posting | Closed | High | Delores Shanahan | — | Mr. Skyla Trantow | damagedrefund | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 20, 2026 | |
| 69344434 | Gift card balance question | Solved | Low | Delores Shanahan | — |  Oscar O'Hara | shipping | 18h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |
| 34768957 | Return after 30-day window | Solved | High | Delores Shanahan | — |  Mr. Eliza Gerhold IV | refunddamagedgift-card | 3h | ●Responded | 5/5 | — | — | Apr 8, 2026 | - | |
| 31819062 | Missing items in shipment | Closed | Low | Delores Shanahan | — | Oscar O'Hara | damagedshade-match | 1d | ○Sent, no reply | — | — | — | Mar 28, 2026 | Mar 30, 2026 | |
| 29216616 | Store experience feedback | Open | Urgent | Delores Shanahan | — |  Tommy Kuvalis | Chat | returns | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 95255685 | Order arrived damaged | Solved | Low | Delores Shanahan | — |  Vilma Gusikowski | Chat | gift-cardbopis | 2d 7h | ●Responded | 4/5 | — | — | Feb 18, 2026 | - |
| 88852595 | Lost package follow-up | Closed | Normal | Delores Shanahan | — |  Chaz Renner | bopisappwholesale | 7h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 17, 2026 | |
| 32393986 | Loyalty points not posting | Closed | Normal | Delores Shanahan | — |  Steve O'Conner | Chat | bopisloyaltyapp | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 15, 2026 |
| 05398888 | Insider tier issue | Solved | Normal | Delores Shanahan | — |  Jacklyn Dare | damaged | 17h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 73282253 | Store experience feedback | Solved | Normal | Delores Shanahan | — | Kaela Friesen | Phone | samplesbopis | 4h | ●Responded | 5/5 | — | — | Dec 27, 2025 | - |
| 80408254 | App login problem | Solved | Normal | Delores Shanahan | — | Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 70062938 | Allergic reaction concern | Closed | Normal | Delores Shanahan | — |  Lily Raynor | samplesinfluencer | 18h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Jan 1, 2026 | |
| 98001680 | Cancel order request | Solved | Normal | Delores Shanahan | — | Chaz Renner | — | 2d 17h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 19651344 | Missing samples in order | Solved | Normal | Delores Shanahan | — | Lily Raynor | Chat | shade-match | 8d 17h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 23865732 | Where is my order? | Closed | Low | Delores Shanahan | — |  Faith Hilll | Chat | shippingbopisloyalty | 1d | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 12, 2025 |
| 13392888 | Refund not received | Solved | Normal | Delores Shanahan | — |  Darryl Jacobi | appreturns | 20h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 65970699 | Refund not received | Closed | Low | Delores Shanahan | — |  Julie Hodkiewicz | Chat | — | 1h | ⊘Not fired | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 30413308 | BOPIS order cancelled at store | Closed | Normal | Delores Shanahan | — | Miss Amber Hintz Sr. | — | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 47678582 | Birthday gift not received | Solved | High | Delores Shanahan | — | Mr. Skyla Trantow | vip | 23h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 33555394 | Cancel subscription / Auto-replenish | Closed | High | Delores Shanahan | — |  Yazmin Jast | Chat | shade-match | 1d 9h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 10, 2025 |
| 70295057 | Refund not received | Closed | Normal | Delores Shanahan | — |  Mr. Lonie Hudson | bopisapprefund | 21h | ●Responded | 4/5 | — | — | Nov 1, 2025 | Nov 5, 2025 | |
| 76332226 | Item authenticity concern | Solved | Normal | Delores Shanahan | — | Steve O'Conner | Chat | gift-cardwholesale | 9h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 47368511 | Discount code not working | Closed | Normal | Delores Shanahan | — |  Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 5, 2025 | |
| 77448211 | App login problem | Solved | Normal | Delores Shanahan | — |  Mr. Cade Senger | Phone | influencer | 5h | ●Responded | 4/5 | — | — | Oct 27, 2025 | - |
| 33817811 | Item authenticity concern | Solved | Normal | Delores Shanahan | — |  Kip Schroeder IV | Social | — | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 02040512 | Refund not received | Pending | Urgent | Delores Shanahan | — | Mr. Eliza Gerhold IV | fragrance | - | —Skipped | — | — | — | Oct 14, 2025 | - | |
| 65546574 | Restock alert for backorder | Solved | Normal | Delores Shanahan | — |  Ignatius Cummerata | — | 10h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 37754843 | Shipping cost question | Closed | Normal | Delores Shanahan | — | Yazmin Jast | wholesaleshipping | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |
| 99838426 | Discount code not working | Solved | Normal | Delores Shanahan | — |  Eula McKenzie | damagedreturnsloyalty | 2h | ●Responded | 10/11 | — | — | Oct 2, 2025 | - | |
| 21435180 | Pro discount enrollment | Closed | Normal | Delores Shanahan | — | Tommy Kuvalis | Chat | loyaltyfragrance | 1h | ●Responded | 1/5 | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 90212254 | Allergic reaction concern | Solved | Urgent | Delores Shanahan | — | Lily Raynor | — | 3h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 13023191 | Insider tier issue | Solved | Normal | Delores Shanahan | — | Ignatius Cummerata | shippinginfluencer | 20h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 65971967 | Missing items in shipment | Closed | Normal | Delores Shanahan | — | Julie Hodkiewicz | — | 9h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 6, 2025 | |
| 00221196 | Cancel subscription / Auto-replenish | Pending | Normal | Delores Shanahan | — | Mr. Eliza Gerhold IV | Chat | shade-matchapp | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 61494415 | Question about product ingredients | Solved | High | Delores Shanahan | — | Faith Hilll | bopis | 13h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | |
| 66569347 | Discount code not working | Solved | Normal | Delores Shanahan | — | Mr. Lonie Hudson | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 77103839 | Pro discount enrollment | Solved | Normal | Delores Shanahan | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 70692750 | Birthday gift not received | Solved | Low | Delores Shanahan | — | Mr. Cade Senger | Chat | appshipping | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |