Dr. Carey Waters
heather76@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Issue resolved. Process felt clunky on their end. | 87428104Lost package follow-up | Dr. Carey Waters |  Steve O'Conner | May 12, 2026, 10:45 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 68565164Question about product ingredients | Dr. Carey Waters |  Garth Dooley | May 12, 2026, 5:56 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 60501751Lost package follow-up | Dr. Carey Waters |  Vilma Gusikowski | Dec 27, 2025, 12:35 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 35705634Wholesale order question | Dr. Carey Waters |  Jacklyn Dare | Dec 9, 2025, 8:39 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 32161674Cancel subscription / Auto-replenish | Dr. Carey Waters |  Mr. Lonie Hudson | Oct 24, 2025, 2:24 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 94048819Order arrived damaged | Dr. Carey Waters |  Mr. Eliza Gerhold IV | Oct 5, 2025, 8:29 AM |
| 9/11 | The selection, the service, the app — all top tier. | 71168267Address change after shipping | Dr. Carey Waters |  Julie Hodkiewicz | Sep 30, 2025, 4:55 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 53836716Wrong shade sent | Dr. Carey Waters |  Yazmin Jast | Sep 22, 2025, 1:34 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 50090705BOPIS pickup not ready | Dr. Carey Waters | Jacklyn Dare | Sep 11, 2025, 8:22 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 03072950Cancel subscription / Auto-replenish | Dr. Carey Waters |  Eula McKenzie | Aug 30, 2025, 7:17 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 96918434Insider tier issue | Dr. Carey Waters | Julie Hodkiewicz | Aug 19, 2025, 6:38 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 29989856Pro discount enrollment | Dr. Carey Waters |  Dr. Mandy McLaughlin | Jul 27, 2025, 12:51 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 93500380Price match request | Dr. Carey Waters |  Miss Amber Hintz Sr. | Jun 21, 2025, 12:27 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 24567979Allergic reaction concern | Dr. Carey Waters |  Chaz Renner | Jun 7, 2025, 4:06 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 51348690Shipping cost question | Dr. Carey Waters | Garth Dooley | Jun 6, 2025, 9:15 AM |