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CustomersDeron Conn

Deron Conn

jesse24@yahoo.com
Tickets46Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Customer care actually listened. Refund processed without making me jump through hoops.28644471Foundation match helpDeron ConnKip Schroeder IVMay 22, 2026, 2:04 AM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.82253639Wrong shade sentDeron ConnMr. Lonie HudsonMay 20, 2026, 1:34 PM
4/5Got my refund eventually. Communication could have been a touch clearer.30535422Pro discount enrollmentDeron ConnGarth DooleyMar 11, 2026, 2:58 PM
4/5Helpful, but the hold music in the phone queue was rough.18548991Missing samples in orderDeron ConnEula McKenzieMar 8, 2026, 7:30 PM
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.38951943Wholesale order questionDeron ConnFaith HilllFeb 18, 2026, 12:18 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.98149598Where is my order?Deron ConnTommy KuvalisFeb 16, 2026, 9:22 PM
3/5Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.12066812BOPIS pickup not readyDeron ConnSteve O'ConnerFeb 15, 2026, 3:36 PM
9/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.96923627Refund not receivedDeron ConnAmely PacochaFeb 8, 2026, 3:51 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.82120906Wholesale order questionDeron ConnMiss Amber Hintz Sr.Jan 4, 2026, 12:19 PM
10/11I tell everyone — Bloom is doing beauty retail right.47072842Foundation match helpDeron ConnMr. Lonie HudsonDec 18, 2025, 5:43 AM
9/11Already referred three friends. They all love it too.61877896Question about product ingredientsDeron ConnMr. Lonie HudsonSep 3, 2025, 3:34 PM
5/5Honestly the easiest exchange process I've used at any retailer.87501910Item authenticity concernDeron ConnIgnatius CummerataAug 11, 2025, 10:38 PM
1/5Charged me twice and the agent said it would take 14 business days to refund. Outrageous.55267727Allergic reaction concernDeron ConnMr. Cade SengerAug 8, 2025, 12:04 PM
4/5Pretty easy overall. One extra screen on the return flow than expected.47183080Discount code not workingDeron ConnEula McKenzieJul 13, 2025, 6:04 AM
3/5Issue resolved. Process felt clunky on their end.85510226Loyalty points not postingDeron ConnOscar O'HaraJun 2, 2025, 6:39 AM
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Properties

Customer
Name
Deron Conn
Email
jesse24@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
10,467
Lifetime spend
117
Last purchase
—
Skin tone
medium
Foundation shade
32P
Skin concerns
acne
Allergies / restrictions
fragrance-free
Favorite brands
Dior, Rare Beauty, Sol de Janeiro, Tatcha
YTD spend
2,475
App installed
—
App last opened
Apr 23, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
62
Total orders
2
Preferred category
tools
Tickets
Tickets
46
Last seen
May 20, 2026
Responses
Avg rating
4.73