Deron Conn
jesse24@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28644471 | Foundation match help | Closed | Normal | — | influencerappreturns | 1h | ●Responded | 5/5 | — | — | May 20, 2026 | May 25, 2026 | |||
| 82253639 | Wrong shade sent | Solved | Normal | — | influencervipapp | 1h | ●Responded | 3/5 | — | — | May 19, 2026 | - | |||
| 74500559 | Loyalty points not posting | Solved | Normal | — | vip | 8d 2h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 11855021 | Return after 30-day window | Open | Normal | — | shipping | - | —Skipped | — | — | — | Apr 15, 2026 | - | |||
| 93597386 | Restock alert for backorder | Solved | Low | — | Chat | gift-cardshade-match | 6h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | ||
| 36656617 | App crashes at checkout | Solved | Normal | — | fragrance | 6h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 62889357 | Store experience feedback | Solved | Normal | — | loyalty | 7h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |||
| 10617110 | Shipping cost question | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 24, 2026 | - | |||
| 27881611 | Item authenticity concern | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |||
| 30535422 | Pro discount enrollment | Closed | Urgent | — | influencerrefundsamples | 5h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 17, 2026 | |||
| 18548991 | Missing samples in order | Solved | Normal | — | Chat | — | 3h | ●Responded | 4/5 | — | — | Mar 7, 2026 | - | ||
| 11073718 | Pro discount enrollment | Solved | High | — | refundgift-card | 1d 20h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 38951943 | Wholesale order question | Solved | Normal | — | Chat | samplesgift-cardvip | 6h | ●Responded | 2/5 | — | — | Feb 17, 2026 | - | ||
| 98149598 | Where is my order? | Solved | Normal | — | Chat | samplesdamaged | 1h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | ||
| 12066812 | BOPIS pickup not ready | Solved | Normal | — | Chat | shipping | 3h | ●Responded | 3/5 | — | — | Feb 13, 2026 | - | ||
| 96923627 | Refund not received | Solved | Low | — | — | 3h | ●Responded | 9/11 | — | — | Feb 6, 2026 | - | |||
| 38048171 | Discount code not working | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Jan 14, 2026 | - | ||
| 82120906 | Wholesale order question | Closed | Urgent | — | wholesalefragrance | 6h | ●Responded | 4/5 | — | — | Jan 2, 2026 | Jan 5, 2026 | |||
| 45185268 | Missing items in shipment | Closed | Normal | — | bopisfragrancevip | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 | |||
| 82745140 | Klarna / Afterpay split issue | Solved | Normal | — | samplesrefund | 15h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |||
| 79355756 | Wholesale order question | Solved | Normal | — | Chat | appshipping | 2d 11h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | ||
| 83026461 | Store experience feedback | Closed | High | — | gift-card | 2h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 17, 2025 | |||
| 47072842 | Foundation match help | Solved | Normal | — | gift-carddamaged | 1h | ●Responded | 10/11 | — | — | Dec 16, 2025 | - | |||
| 65945031 | Loyalty points not posting | Solved | Normal | — | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 55119435 | Missing items in shipment | Pending | High | — | loyaltyrefund | - | —Skipped | — | — | — | Nov 24, 2025 | - | |||
| 54218198 | Question about product ingredients | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 11153308 | Discount code not working | Solved | Normal | — | shippingfragrance | 1h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 21630885 | Wrong shade sent | Solved | Normal | — | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | ||
| 52594290 | Return after 30-day window | Solved | Urgent | — | Phone | refundfragrance | 23h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | ||
| 48808250 | Item authenticity concern | Solved | Normal | — | shade-matchsamplesrefund | 15h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | |||
| 76263890 | Lost package follow-up | Closed | Normal | — | Chat | wholesalegift-card | 1d 22h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 10, 2025 | ||
| 61877896 | Question about product ingredients | Solved | Normal | — | — | 13h | ●Responded | 9/11 | — | — | Sep 1, 2025 | - | |||
| 55284931 | Where is my order? | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 20768099 | Return after 30-day window | Open | Normal | — | Chat | gift-cardinfluencervip | - | —Skipped | — | — | — | Aug 21, 2025 | - | ||
| 87501910 | Item authenticity concern | Closed | Normal | — | refundloyaltyshipping | 1h | ●Responded | 5/5 | — | — | Aug 11, 2025 | Aug 15, 2025 | |||
| 55267727 | Allergic reaction concern | Solved | Normal | — | Chat | shipping | 5h | ●Responded | 1/5 | — | — | Aug 6, 2025 | - | ||
| 24202481 | Allergic reaction concern | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |||
| 22386795 | Foundation match help | Solved | High | — | bopis | 1d | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 62636710 | Foundation match help | Solved | Normal | — | influencersamples | 1d 16h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 02756670 | Item authenticity concern | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | ||
| 47183080 | Discount code not working | Solved | High | — | influencerloyaltyapp | 6h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - | |||
| 34791967 | App login problem | Closed | Low | — | Phone | influencer | 1d 21h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 | ||
| 51010583 | BOPIS order cancelled at store | Closed | Normal | — | bopis | 12h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 21, 2025 | |||
| 85876807 | Item authenticity concern | Solved | High | — | Chat | refund | 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | ||
| 74610355 | Item authenticity concern | Solved | Normal | — | Chat | refundapp | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 85510226 | Loyalty points not posting | Solved | Normal | — | Chat | wholesaleshipping | 5h | ●Responded | 3/5 | — | — | Jun 1, 2025 | - |