Deron Conn
jesse24@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 28644471Foundation match help | May 22, 2026, 2:04 AM | ||
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 82253639Wrong shade sent | May 20, 2026, 1:34 PM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 30535422Pro discount enrollment | Mar 11, 2026, 2:58 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 18548991Missing samples in order | Mar 8, 2026, 7:30 PM | ||
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 38951943Wholesale order question | Feb 18, 2026, 12:18 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 98149598Where is my order? | Feb 16, 2026, 9:22 PM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 12066812BOPIS pickup not ready | Feb 15, 2026, 3:36 PM | ||
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 96923627Refund not received | Feb 8, 2026, 3:51 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 82120906Wholesale order question | Jan 4, 2026, 12:19 PM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 47072842Foundation match help | Dec 18, 2025, 5:43 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 61877896Question about product ingredients | Sep 3, 2025, 3:34 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 87501910Item authenticity concern | Aug 11, 2025, 10:38 PM | ||
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 55267727Allergic reaction concern | Aug 8, 2025, 12:04 PM | ||
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 47183080Discount code not working | Jul 13, 2025, 6:04 AM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 85510226Loyalty points not posting | Jun 2, 2025, 6:39 AM |