Joel Wisoky
aric_steuber@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | The selection, the service, the app — all top tier. | 62953255Where is my order? | Joel Wisoky |  Jacklyn Dare | Apr 8, 2026, 10:19 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 60190821App login problem | Joel Wisoky |  Steve O'Conner | Mar 8, 2026, 6:57 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 26196529Refund not received | Joel Wisoky |  Kaela Friesen | Jan 29, 2026, 3:57 AM |
| 9/11 | The selection, the service, the app — all top tier. | 15335218Missing samples in order | Joel Wisoky |  Vilma Gusikowski | Jan 12, 2026, 8:35 AM |
| 5/5 | Bring back the old loyalty point structure. | 86683881Gift card balance question | Joel Wisoky |  Garth Dooley | Jan 8, 2026, 10:52 PM |
| 5/5 | Faster customer service response times. | 42027070Refund not received | Joel Wisoky |  Katrina Johns | Dec 31, 2025, 5:41 AM |
| 4/11 | Won't recommend until the basics are fixed. | 71210563Birthday gift not received | Joel Wisoky |  Leonard Waters-Howell | Sep 6, 2025, 5:13 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 10171917Shipping cost question | Joel Wisoky |  Yazmin Jast | Jul 27, 2025, 8:08 AM |
| 5/5 | Improve the BOPIS experience in stores. | 50719807Wholesale order question | Joel Wisoky | Jacklyn Dare | Jun 11, 2025, 5:25 PM |