Joel Wisoky
aric_steuber@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25634108 | Birthday gift not received | Solved | Normal | Joel Wisoky | — |  Kaela Friesen | Chat | — | 2h | ⊘Not fired | — | — | — | May 12, 2026 | - |
| 62953255 | Where is my order? | Solved | Low | Joel Wisoky | — |  Jacklyn Dare | wholesale | 2d 16h | ●Responded | 9/11 | — | — | Apr 4, 2026 | - | |
| 75179642 | Cancel subscription / Auto-replenish | Solved | Low | Joel Wisoky | — |  Vilma Gusikowski | loyaltywholesale | 11h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 60190821 | App login problem | Solved | Normal | Joel Wisoky | — |  Steve O'Conner | shade-match | 1h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | |
| 26126698 | Foundation match help | Solved | High | Joel Wisoky | — |  Katrina Johns | Phone | returns | 6h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 60761908 | BOPIS pickup not ready | Pending | High | Joel Wisoky | — |  Tommy Kuvalis | loyaltybopis | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 22684440 | Question about product ingredients | Solved | Normal | Joel Wisoky | — |  Dr. Mandy McLaughlin | Phone | samplesshippingreturns | 5h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 26196529 | Refund not received | Solved | Low | Joel Wisoky | — | Kaela Friesen | Chat | damagedvipwholesale | 21h | ●Responded | 10/11 | — | — | Jan 26, 2026 | - |
| 96749089 | Wrong shade sent | Closed | Normal | Joel Wisoky | — | Vilma Gusikowski | Chat | influencergift-cardloyalty | 8d 4h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 6, 2026 |
| 91190885 | Wrong shade sent | Solved | Normal | Joel Wisoky | — | Dr. Mandy McLaughlin | Phone | loyaltydamaged | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 15335218 | Missing samples in order | Closed | Normal | Joel Wisoky | — | Vilma Gusikowski | samples | 2d 8h | ●Responded | 9/11 | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 86683881 | Gift card balance question | Closed | Normal | Joel Wisoky | — |  Garth Dooley | shade-matchreturnsshipping | 5h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 18539496 | Wholesale order question | Closed | Urgent | Joel Wisoky | — | Tommy Kuvalis | — | 23h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 87656989 | Gift card balance question | Pending | Low | Joel Wisoky | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 96027786 | Missing samples in order | Solved | Normal | Joel Wisoky | — |  Darryl Jacobi | Chat | vip | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 42027070 | Refund not received | Solved | Normal | Joel Wisoky | — | Katrina Johns | damagedfragrance | 6h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - | |
| 68320465 | Missing samples in order | Solved | Urgent | Joel Wisoky | — |  Faith Hilll | damaged | 4d 23h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 69480216 | Cancel subscription / Auto-replenish | Closed | Normal | Joel Wisoky | — |  Chaz Renner | Chat | wholesaleshade-matchgift-card | 1d | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 5, 2025 |
| 75909010 | Cancel subscription / Auto-replenish | Pending | Normal | Joel Wisoky | — |  Lily Raynor | vip | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 70458192 | Influencer code not working | Solved | Normal | Joel Wisoky | — | Garth Dooley | shippingloyalty | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 13844967 | Gift card balance question | Solved | Normal | Joel Wisoky | — | Jacklyn Dare | shippingapployalty | 2h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 37725256 | Where is my order? | Open | Low | Joel Wisoky | — |  Mr. Lonie Hudson | Chat | refundbopis | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 39245168 | Item authenticity concern | Solved | High | Joel Wisoky | — |  Eula McKenzie | Phone | returnsvipbopis | 5h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 42901323 | Lost package follow-up | Closed | Normal | Joel Wisoky | — | Jacklyn Dare | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 |
| 22888833 | Insider tier issue | Solved | Low | Joel Wisoky | — | Kaela Friesen | Social | appinfluencer | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | - |
| 88227238 | Address change after shipping | Solved | Urgent | Joel Wisoky | — |  Yazmin Jast | influencer | 2d 11h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 71210563 | Birthday gift not received | Solved | Normal | Joel Wisoky | — |  Leonard Waters-Howell | — | 6h | ●Responded | 4/11 | — | — | Sep 5, 2025 | - | |
| 29773068 | Loyalty points not posting | Pending | Normal | Joel Wisoky | — | Chaz Renner | bopis | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 76625726 | Address change after shipping | Solved | Normal | Joel Wisoky | — | Tommy Kuvalis | refund | 2d 8h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 11730024 | App crashes at checkout | Solved | Normal | Joel Wisoky | — |  Mr. Skyla Trantow | Chat | returnsrefund | 11h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - |
| 40655178 | Refund not received | Solved | Low | Joel Wisoky | — | Vilma Gusikowski | Chat | wholesale | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 94022478 | Question about product ingredients | Closed | Normal | Joel Wisoky | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 13, 2025 | |
| 66138339 | Allergic reaction concern | Solved | Normal | Joel Wisoky | — | Yazmin Jast | returnsvipgift-card | 8h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 10171917 | Shipping cost question | Solved | Normal | Joel Wisoky | — | Yazmin Jast | Phone | influencer | 19h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - |
| 26468637 | BOPIS order cancelled at store | Open | High | Joel Wisoky | — | Garth Dooley | Chat | appreturnsinfluencer | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 51296264 | App crashes at checkout | Open | High | Joel Wisoky | — | Mr. Cade Senger | wholesale | - | —Skipped | — | — | — | Jul 1, 2025 | - | |
| 92581870 | Return after 30-day window | Solved | Urgent | Joel Wisoky | — | Jacklyn Dare | Chat | fragranceinfluencer | 20h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - |
| 50719807 | Wholesale order question | Closed | High | Joel Wisoky | — | Jacklyn Dare | returnswholesale | 6h | ●Responded | 5/5 | — | — | Jun 10, 2025 | Jun 16, 2025 | |
| 71659720 | Lost package follow-up | Solved | Low | Joel Wisoky | — |  Amely Pacocha | fragranceinfluencer | 4d 12h | ○Sent, no reply | — | — | — | May 30, 2025 | - |