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CustomersAbraham Veum

Abraham Veum

annie44@hotmail.com
Tickets33Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Customer care actually listened. Refund processed without making me jump through hoops.28595452Cancel order requestAbraham VeumMr. Lonie HudsonMay 14, 2026, 3:52 AM
4/5The product swap went through. Wish the email confirmations were faster.30254022Cancel order requestAbraham VeumAmely PacochaMay 13, 2026, 1:07 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.74916803Wrong shade sentAbraham VeumEula McKenzieApr 24, 2026, 5:12 PM
4/5Helpful enough. Took longer than I expected for a simple address change.09262336Cancel order requestAbraham VeumMiss Amber Hintz Sr.Apr 8, 2026, 3:26 AM
9/11Love everything about it. The Insider program is genuinely valuable.67557608Loyalty points not postingAbraham VeumMiss Amber Hintz Sr.Apr 7, 2026, 1:36 PM
4/5Mostly easy. The app made me re-login before processing the return.95108037Birthday gift not receivedAbraham VeumGarth DooleyMar 9, 2026, 2:12 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.46052465Store experience feedbackAbraham VeumLily RaynorFeb 14, 2026, 11:58 PM
4/5Good support, just the points didn't post automatically — had to ask.37177606Item authenticity concernAbraham VeumDarryl JacobiFeb 9, 2026, 11:29 PM
1/11Won't recommend until the basics are fixed.16475954Gift card balance questionAbraham VeumJacklyn DareJan 26, 2026, 2:55 PM
5/5Faster customer service response times.24973846Influencer code not workingAbraham VeumMr. Lonie HudsonDec 11, 2025, 6:30 AM
3/5Okay experience. The chat felt scripted, didn't really listen at first.96776404Lost package follow-upAbraham VeumFaith HilllNov 15, 2025, 6:32 AM
4/5Got there in the end. The chat went in circles for a bit.20183652Cancel subscription / Auto-replenishAbraham VeumDarryl JacobiOct 30, 2025, 9:02 PM
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Properties

Customer
Name
Abraham Veum
Email
annie44@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
5,397
Lifetime spend
300
Last purchase
Mar 27, 2026
Skin tone
fair
Foundation shade
68W
Skin concerns
hyperpigmentation
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
Apr 14, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
18
Total orders
10
Preferred category
makeup
Tickets
Tickets
33
Last seen
May 13, 2026
Responses
Avg rating
4.33