Abraham Veum
annie44@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 28595452Cancel order request | May 14, 2026, 3:52 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 30254022Cancel order request | May 13, 2026, 1:07 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 74916803Wrong shade sent | Apr 24, 2026, 5:12 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 09262336Cancel order request | Apr 8, 2026, 3:26 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 67557608Loyalty points not posting | Apr 7, 2026, 1:36 PM | ||
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 95108037Birthday gift not received | Mar 9, 2026, 2:12 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 46052465Store experience feedback | Feb 14, 2026, 11:58 PM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 37177606Item authenticity concern | Feb 9, 2026, 11:29 PM | ||
| 1/11 | Won't recommend until the basics are fixed. | 16475954Gift card balance question | Jan 26, 2026, 2:55 PM | ||
| 5/5 | Faster customer service response times. | 24973846Influencer code not working | Dec 11, 2025, 6:30 AM | ||
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 96776404Lost package follow-up | Nov 15, 2025, 6:32 AM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 20183652Cancel subscription / Auto-replenish | Oct 30, 2025, 9:02 PM |