Abraham Veum
annie44@hotmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28595452 | Cancel order request | Closed | Normal | — | Phone | — | 13h | ●Responded | 5/5 | — | — | May 13, 2026 | May 17, 2026 | ||
| 30254022 | Cancel order request | Solved | Normal | — | shade-matchbopissamples | 2d 14h | ●Responded | 4/5 | — | — | May 9, 2026 | - | |||
| 82442365 | Cancel subscription / Auto-replenish | Open | Normal | — | shade-matchshippinggift-card | - | —Skipped | — | — | — | May 8, 2026 | - | |||
| 74916803 | Wrong shade sent | Solved | Low | — | fragrancesamples | 6h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |||
| 09262336 | Cancel order request | Closed | Normal | — | damaged | 1h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 13, 2026 | |||
| 67557608 | Loyalty points not posting | Solved | Urgent | — | loyaltyvip | 15h | ●Responded | 9/11 | — | — | Apr 5, 2026 | - | |||
| 90672318 | Cancel subscription / Auto-replenish | Closed | Urgent | — | samplesfragrance | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |||
| 17439549 | Discount code not working | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |||
| 95108037 | Birthday gift not received | Solved | Normal | — | Chat | returns | 3h | ●Responded | 4/5 | — | — | Mar 7, 2026 | - | ||
| 90771402 | Foundation match help | Pending | Low | — | Chat | bopis | - | —Skipped | — | — | — | Mar 5, 2026 | - | ||
| 85868082 | Shipping cost question | Open | Low | — | refundapp | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 46052465 | Store experience feedback | Closed | Normal | — | damagedloyalty | 4h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 20, 2026 | |||
| 37177606 | Item authenticity concern | Solved | High | — | Chat | — | 2d 15h | ●Responded | 4/5 | — | — | Feb 6, 2026 | - | ||
| 58425746 | Allergic reaction concern | Solved | Normal | — | returnsdamagedrefund | 2d 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |||
| 16475954 | Gift card balance question | Closed | Normal | — | — | 9d 5h | ●Responded | 1/11 | — | — | Jan 15, 2026 | Jan 28, 2026 | |||
| 24973846 | Influencer code not working | Solved | Low | — | Phone | influencergift-cardsamples | 11h | ●Responded | 5/5 | — | — | Dec 9, 2025 | - | ||
| 82816586 | Gift card balance question | Pending | Urgent | — | — | - | —Skipped | — | — | — | Dec 4, 2025 | - | |||
| 68498058 | Shipping cost question | Closed | Normal | — | returnsbopisshade-match | 3h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |||
| 74887860 | Insider tier issue | Solved | Normal | — | Phone | refund | 2d 5h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 33754068 | Price match request | Closed | High | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | ||
| 09934542 | Birthday gift not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 96776404 | Lost package follow-up | Closed | Low | — | Chat | bopissamples | 5h | ●Responded | 3/5 | — | — | Nov 14, 2025 | Nov 17, 2025 | ||
| 20183652 | Cancel subscription / Auto-replenish | Closed | High | — | — | 5h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 4, 2025 | |||
| 82305048 | Discount code not working | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 42092221 | Missing items in shipment | Solved | Normal | — | Phone | fragranceinfluencerbopis | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | ||
| 68793729 | Discount code not working | Open | High | — | Chat | — | - | —Skipped | — | — | — | Aug 26, 2025 | - | ||
| 32204430 | Wholesale order question | Solved | Low | — | shade-match | 2h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 91860400 | Shipping cost question | Solved | High | — | shade-matchwholesalefragrance | 4h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |||
| 41720179 | Lost package follow-up | Pending | Normal | — | Chat | samples | - | —Skipped | — | — | — | Jun 30, 2025 | - | ||
| 97312476 | Store experience feedback | Open | Normal | — | returnssamplesloyalty | - | —Skipped | — | — | — | Jun 3, 2025 | - | |||
| 53988596 | Discount code not working | Closed | Normal | — | Chat | bopisgift-card | 1d 21h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 | ||
| 26465358 | Item authenticity concern | Closed | High | — | — | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 3, 2025 | |||
| 08143751 | Store experience feedback | Solved | Normal | — | shade-matchfragrancesamples | 4h | ○Sent, no reply | — | — | — | May 26, 2025 | - |