Isom Kshlerin
delpha_shields@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 94785797Shipping cost question | Isom Kshlerin |  Miss Amber Hintz Sr. | Apr 22, 2026, 11:56 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 48560338Lost package follow-up | Isom Kshlerin |  Kip Schroeder IV | Apr 13, 2026, 10:12 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 62132939Lost package follow-up | Isom Kshlerin |  Garth Dooley | Jan 10, 2026, 8:11 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 35854485Foundation match help | Isom Kshlerin |  Katrina Johns | Jan 9, 2026, 3:52 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 01502632App crashes at checkout | Isom Kshlerin |  Mr. Lonie Hudson | Jan 5, 2026, 2:59 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 81089752App crashes at checkout | Isom Kshlerin |  Ignatius Cummerata | Jan 4, 2026, 4:50 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 21323212Cancel order request | Isom Kshlerin |  Kaela Friesen | Dec 30, 2025, 7:40 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 17740678Discount code not working | Isom Kshlerin | Mr. Lonie Hudson | Dec 15, 2025, 6:58 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 83884822Allergic reaction concern | Isom Kshlerin |  Jacklyn Dare | Dec 7, 2025, 11:46 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 88179743Refund not received | Isom Kshlerin |  Chaz Renner | Sep 27, 2025, 12:31 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 63967766App crashes at checkout | Isom Kshlerin |  Darryl Jacobi | Aug 18, 2025, 8:49 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 03651418Order arrived damaged | Isom Kshlerin | Miss Amber Hintz Sr. | Jun 21, 2025, 11:15 AM |