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CustomersIsom Kshlerin

Isom Kshlerin

delpha_shields@gmail.com
Tickets39Responses12
Showing 1 - 39 of 39
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
09372388Influencer code not workingSolvedNormalIsom Kshlerin—Jacklyn DareEmail
influencervip
6h○Sent, no reply———May 5, 2026-
78696702BOPIS order cancelled at storeSolvedNormalIsom Kshlerin—Chaz RennerEmail
samples
1h⊘Not fired———May 1, 2026-
09029515Where is my order?SolvedNormalIsom Kshlerin—Mr. Skyla TrantowEmail—6h○Sent, no reply———Apr 29, 2026-
94785797Shipping cost questionSolvedLowIsom Kshlerin—Miss Amber Hintz Sr.Chat
shippinggift-card
1h●Responded3/5——Apr 22, 2026-
48560338Lost package follow-upSolvedNormalIsom Kshlerin—Kip Schroeder IVChat—6h●Responded10/11——Apr 13, 2026-
15265045Price match requestSolvedNormalIsom Kshlerin—Mr. Eliza Gerhold IVEmail—1d 16h○Sent, no reply———Apr 5, 2026-
98695513Return after 30-day windowClosedNormalIsom Kshlerin—Amely PacochaPhone
damagedwholesaleapp
5h○Sent, no reply———Mar 30, 2026Apr 3, 2026
65511490Where is my order?SolvedNormalIsom Kshlerin—Mr. Eliza Gerhold IVSocial
gift-cardwholesale
8h⊘Not fired———Feb 13, 2026-
17540449Store experience feedbackSolvedNormalIsom Kshlerin—Kaela FriesenSocial
fragrancerefundsamples
2d 5h⊘Not fired———Feb 6, 2026-
73720214Klarna / Afterpay split issueSolvedNormalIsom Kshlerin—Eula McKenzieChat
shipping
1d 17h⊘Not fired———Jan 29, 2026-
00799189Allergic reaction concernSolvedNormalIsom Kshlerin—Yazmin JastEmail—5h○Sent, no reply———Jan 27, 2026-
35760753Gift card balance questionClosedUrgentIsom Kshlerin—Darryl JacobiSocial—7h⊘Not fired———Jan 10, 2026Jan 15, 2026
62132939Lost package follow-upSolvedNormalIsom Kshlerin—Garth DooleyChat
bopisfragrancedamaged
2h●Responded5/5——Jan 9, 2026-
35854485Foundation match helpSolvedNormalIsom Kshlerin—Katrina JohnsChat
shade-matchloyaltyrefund
1h●Responded3/5——Jan 7, 2026-
81089752App crashes at checkoutSolvedNormalIsom Kshlerin—Ignatius CummerataEmail
bopisreturns
6h●Responded9/11——Jan 3, 2026-
01502632App crashes at checkoutSolvedNormalIsom Kshlerin—Mr. Lonie HudsonChat
refundsamples
7h●Responded4/5——Jan 3, 2026-
40946421Cancel order requestSolvedUrgentIsom Kshlerin—Kaela FriesenEmail—1d 11h○Sent, no reply———Dec 31, 2025-
21323212Cancel order requestSolvedUrgentIsom Kshlerin—Kaela FriesenChat—5h●Responded5/5——Dec 29, 2025-
17740678Discount code not workingSolvedLowIsom Kshlerin—Mr. Lonie HudsonEmail
damaged
1h●Responded4/5——Dec 15, 2025-
36412791Item authenticity concernOpenHighIsom Kshlerin—Ignatius CummerataEmail
bopis
-—Skipped———Dec 12, 2025-
19233084Foundation match helpSolvedNormalIsom Kshlerin—Katrina JohnsEmail
gift-card
2d○Sent, no reply———Dec 6, 2025-
83884822Allergic reaction concernSolvedNormalIsom Kshlerin—Jacklyn DareEmail—22h●Responded4/5——Dec 5, 2025-
92866537Item authenticity concernSolvedNormalIsom Kshlerin—Yazmin JastChat
refund
22h○Sent, no reply———Nov 30, 2025-
73533438Allergic reaction concernClosedLowIsom Kshlerin—Tommy KuvalisEmail
bopisreturnsrefund
23h○Sent, no reply———Nov 29, 2025Dec 6, 2025
81546605BOPIS order cancelled at storeSolvedNormalIsom Kshlerin—Oscar O'HaraEmail—2d 4h○Sent, no reply———Nov 29, 2025-
72386451Discount code not workingSolvedHighIsom Kshlerin—Mr. Eliza Gerhold IVEmail
samples
17h○Sent, no reply———Nov 20, 2025-
77186771Price match requestOpenNormalIsom Kshlerin—Garth DooleyChat
shippingbopisdamaged
-—Skipped———Sep 30, 2025-
15807984Pro discount enrollmentSolvedNormalIsom Kshlerin—Mr. Cade SengerEmail—8h○Sent, no reply———Sep 25, 2025-
88179743Refund not receivedClosedNormalIsom Kshlerin—Chaz RennerChat
bopis
5h●Responded5/5——Sep 25, 2025Sep 27, 2025
03070504Influencer code not workingSolvedNormalIsom Kshlerin—Chaz RennerEmail
shippingdamaged
1h○Sent, no reply———Sep 11, 2025-
19847766BOPIS pickup not readyClosedLowIsom Kshlerin—Garth DooleyEmail
fragrancewholesalereturns
17h○Sent, no reply———Sep 2, 2025Sep 9, 2025
91339688Question about product ingredientsClosedNormalIsom Kshlerin—Yazmin JastEmail
app
3h○Sent, no reply———Aug 19, 2025Aug 22, 2025
63967766App crashes at checkoutSolvedLowIsom Kshlerin—Darryl JacobiEmail
returnsdamaged
1d 3h●Responded3/5——Aug 16, 2025-
82134152Cancel subscription / Auto-replenishSolvedNormalIsom Kshlerin—Dr. Mandy McLaughlinChat—1h⊘Not fired———Jul 30, 2025-
15522942Gift card balance questionClosedNormalIsom Kshlerin—Amely PacochaEmail—2h○Sent, no reply———Jul 4, 2025Jul 6, 2025
03651418Order arrived damagedSolvedNormalIsom Kshlerin—Miss Amber Hintz Sr.Email—1d 7h●Responded2/5——Jun 18, 2025-
50654214BOPIS pickup not readySolvedNormalIsom Kshlerin—Ignatius CummerataChat
damaged
22h○Sent, no reply———Jun 12, 2025-
71064999Refund not receivedSolvedLowIsom Kshlerin—Leonard Waters-HowellEmail
samplesgift-cardinfluencer
2d 23h○Sent, no reply———Jun 10, 2025-
20327960Foundation match helpSolvedLowIsom Kshlerin—Faith HilllSocial
damaged
5h⊘Not fired———May 26, 2025-
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Properties

Customer
Name
Isom Kshlerin
Email
delpha_shields@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
15,509
Lifetime spend
9,801
Last purchase
Mar 5, 2026
Skin tone
rich
Foundation shade
27N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Fenty Beauty, Charlotte Tilbury
YTD spend
838
App installed
Yes
App last opened
Apr 18, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
—
Total orders
3
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 5, 2026
Responses
Avg rating
4.75