Melody Runolfsdottir
ronald_dooley19@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Wouldn't recommend after the return debacle I went through. | 92849172App login problem | Melody Runolfsdottir |  Garth Dooley | Apr 26, 2026, 2:05 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 41438978Insider tier issue | Melody Runolfsdottir |  Oscar O'Hara | Apr 2, 2026, 9:50 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 54837611Klarna / Afterpay split issue | Melody Runolfsdottir |  Ignatius Cummerata | Mar 13, 2026, 8:38 PM |
| 1/5 | Nightmare. The return process is broken at every step. | 93037690Where is my order? | Melody Runolfsdottir |  Miss Amber Hintz Sr. | Jan 17, 2026, 4:41 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 98180049Allergic reaction concern | Melody Runolfsdottir |  Mr. Lonie Hudson | Jan 2, 2026, 1:16 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 73111741Address change after shipping | Melody Runolfsdottir | Miss Amber Hintz Sr. | Nov 21, 2025, 2:03 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 81894535Cancel subscription / Auto-replenish | Melody Runolfsdottir | Ignatius Cummerata | Nov 15, 2025, 1:53 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 16191618Cancel subscription / Auto-replenish | Melody Runolfsdottir |  Mr. Skyla Trantow | Nov 14, 2025, 6:17 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 73066564Store experience feedback | Melody Runolfsdottir |  Yazmin Jast | Sep 9, 2025, 2:53 AM |