Melody Runolfsdottir
ronald_dooley19@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52526327 | Shipping cost question | Closed | Normal | Melody Runolfsdottir | — |  Leonard Waters-Howell | Phone | bopissamplesapp | 20h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 |
| 72361786 | BOPIS order cancelled at store | Closed | Normal | Melody Runolfsdottir | — |  Chaz Renner | Social | loyaltywholesaleshade-match | 2h | ⊘Not fired | — | — | — | May 2, 2026 | May 8, 2026 |
| 15129977 | Loyalty points not posting | Solved | Normal | Melody Runolfsdottir | — |  Steve O'Conner | Chat | app | 1d 21h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 92849172 | App login problem | Closed | Low | Melody Runolfsdottir | — |  Garth Dooley | Chat | influencerdamaged | 4h | ●Responded | 4/11 | — | — | Apr 24, 2026 | Apr 26, 2026 |
| 27302483 | Pro discount enrollment | Closed | Normal | Melody Runolfsdottir | — |  Mr. Lonie Hudson | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 22, 2026 | |
| 10056325 | BOPIS order cancelled at store | Pending | Normal | Melody Runolfsdottir | — |  Faith Hilll | Chat | — | - | —Skipped | — | — | — | Apr 14, 2026 | - |
| 10434527 | Address change after shipping | Closed | High | Melody Runolfsdottir | — |  Amely Pacocha | Social | returnsdamagedfragrance | 21h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 13, 2026 |
| 06572687 | Question about product ingredients | Solved | Low | Melody Runolfsdottir | — |  Yazmin Jast | wholesalefragrancedamaged | 1d | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 20472747 | Klarna / Afterpay split issue | Solved | Low | Melody Runolfsdottir | — |  Miss Amber Hintz Sr. | Chat | returns | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 41438978 | Insider tier issue | Solved | Normal | Melody Runolfsdottir | — |  Oscar O'Hara | — | 3h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |
| 54837611 | Klarna / Afterpay split issue | Solved | Normal | Melody Runolfsdottir | — |  Ignatius Cummerata | gift-card | 2h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |
| 97858357 | Restock alert for backorder | Open | Low | Melody Runolfsdottir | — | Garth Dooley | shippingwholesale | - | —Skipped | — | — | — | Mar 3, 2026 | - | |
| 01520869 | Klarna / Afterpay split issue | Open | Normal | Melody Runolfsdottir | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 99942538 | Missing samples in order | Solved | Normal | Melody Runolfsdottir | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 42206937 | Influencer code not working | Solved | High | Melody Runolfsdottir | — | Yazmin Jast | influencer | 2h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 93037690 | Where is my order? | Solved | Urgent | Melody Runolfsdottir | — | Miss Amber Hintz Sr. | Chat | — | 20h | ●Responded | 1/5 | — | — | Jan 15, 2026 | - |
| 68639851 | BOPIS pickup not ready | Solved | Low | Melody Runolfsdottir | — |  Julie Hodkiewicz | influencersampleswholesale | 23h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 98180049 | Allergic reaction concern | Solved | Low | Melody Runolfsdottir | — | Mr. Lonie Hudson | Chat | — | 22h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - |
| 66152364 | Loyalty points not posting | Pending | Normal | Melody Runolfsdottir | — |  Tommy Kuvalis | Social | returnsshade-matchshipping | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 44041194 | Wholesale order question | Closed | Normal | Melody Runolfsdottir | — |  Katrina Johns | Chat | damagedfragranceapp | 22h | ⊘Not fired | — | — | — | Dec 13, 2025 | Dec 19, 2025 |
| 79967449 | Cancel order request | Solved | Normal | Melody Runolfsdottir | — | Ignatius Cummerata | fragrancewholesaleshade-match | 4h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 91582488 | Insider tier issue | Solved | Low | Melody Runolfsdottir | — |  Vilma Gusikowski | — | 2d 22h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 73111741 | Address change after shipping | Solved | Normal | Melody Runolfsdottir | — | Miss Amber Hintz Sr. | loyaltyreturns | 2h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |
| 81894535 | Cancel subscription / Auto-replenish | Solved | Normal | Melody Runolfsdottir | — | Ignatius Cummerata | loyalty | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 16191618 | Cancel subscription / Auto-replenish | Solved | Normal | Melody Runolfsdottir | — |  Mr. Skyla Trantow | bopisvip | 6h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | |
| 72735552 | Wholesale order question | Pending | Urgent | Melody Runolfsdottir | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 82487770 | Wholesale order question | Solved | Normal | Melody Runolfsdottir | — | Katrina Johns | gift-carddamagedshipping | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 22797737 | Lost package follow-up | Solved | Normal | Melody Runolfsdottir | — |  Eula McKenzie | — | 2d 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 73066564 | Store experience feedback | Solved | Normal | Melody Runolfsdottir | — | Yazmin Jast | Chat | — | 2d 16h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - |
| 77550261 | App login problem | Solved | Normal | Melody Runolfsdottir | — | Ignatius Cummerata | Chat | shade-match | 1d 13h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 68719054 | Store experience feedback | Open | Normal | Melody Runolfsdottir | — | Faith Hilll | Phone | shippingwholesale | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 60792680 | Insider tier issue | Pending | Normal | Melody Runolfsdottir | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 21971395 | Restock alert for backorder | Closed | Normal | Melody Runolfsdottir | — | Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 1, 2025 |
| 07911517 | Klarna / Afterpay split issue | Closed | Normal | Melody Runolfsdottir | — |  Kip Schroeder IV | Chat | loyalty | 1d 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 28, 2025 |
| 33184475 | Missing samples in order | Solved | Low | Melody Runolfsdottir | — | Julie Hodkiewicz | Social | — | 4h | ⊘Not fired | — | — | — | Jul 17, 2025 | - |
| 21706533 | Cancel subscription / Auto-replenish | Closed | Normal | Melody Runolfsdottir | — | Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 | |
| 45878144 | Pro discount enrollment | Solved | Normal | Melody Runolfsdottir | — |  Darryl Jacobi | Chat | vipshippingdamaged | 1d 19h | ○Sent, no reply | — | — | — | May 23, 2025 | - |