Jaylon Turcotte
eudora55@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 63042615Insider tier issue | Jaylon Turcotte |  Kip Schroeder IV | May 12, 2026, 4:48 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 50521579Price match request | Jaylon Turcotte |  Mr. Skyla Trantow | Feb 3, 2026, 7:58 AM |
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 20482484Lost package follow-up | Jaylon Turcotte |  Eula McKenzie | Dec 28, 2025, 11:57 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 96524945Shipping cost question | Jaylon Turcotte | Kip Schroeder IV | Nov 13, 2025, 4:28 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 75089964Discount code not working | Jaylon Turcotte |  Dr. Mandy McLaughlin | Nov 11, 2025, 4:09 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 68318860Influencer code not working | Jaylon Turcotte |  Ignatius Cummerata | Oct 27, 2025, 6:06 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 38369245Cancel subscription / Auto-replenish | Jaylon Turcotte |  Oscar O'Hara | Jun 24, 2025, 5:24 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 95000888App login problem | Jaylon Turcotte | Oscar O'Hara | May 28, 2025, 7:44 AM |