Jaylon Turcotte
eudora55@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 88090660 | Price match request | Closed | Normal | — | gift-card | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 | |||
| 14328047 | Where is my order? | Solved | Normal | — | shipping | 22h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 47560985 | Allergic reaction concern | Solved | High | — | Chat | fragrancerefund | 8h | ○Sent, no reply | — | — | — | May 19, 2026 | - | ||
| 63042615 | Insider tier issue | Closed | Low | — | Chat | refundshippingloyalty | 16h | ●Responded | 5/5 | — | — | May 11, 2026 | May 14, 2026 | ||
| 74137190 | Insider tier issue | Pending | Normal | — | Chat | influencer | - | —Skipped | — | — | — | May 8, 2026 | - | ||
| 71249522 | Address change after shipping | Open | Normal | — | damaged | - | —Skipped | — | — | — | Apr 30, 2026 | - | |||
| 78265466 | Discount code not working | Solved | Normal | — | — | 2h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |||
| 67062244 | Pro discount enrollment | Pending | Normal | — | Social | app | - | —Skipped | — | — | — | Apr 13, 2026 | - | ||
| 61091051 | Return after 30-day window | Closed | Normal | — | Chat | loyaltyfragrance | 22h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | ||
| 62790504 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | ||
| 63506794 | Lost package follow-up | Solved | Low | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | ||
| 94059561 | App crashes at checkout | Closed | Normal | — | Social | influencersamplesshipping | 3h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 11, 2026 | ||
| 71425952 | App login problem | Solved | Normal | — | Chat | shippingrefundloyalty | 6d 22h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | ||
| 35820891 | Address change after shipping | Closed | Normal | — | Phone | bopisreturns | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 | ||
| 50521579 | Price match request | Solved | Normal | — | returnsapp | 1h | ●Responded | 7/11 | — | — | Feb 1, 2026 | - | |||
| 28467383 | Order arrived damaged | Solved | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 78534988 | Wrong shade sent | Solved | Normal | — | Phone | — | 1h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | ||
| 03658813 | Pro discount enrollment | Closed | High | — | bopisdamaged | 1d 21h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 9, 2026 | |||
| 20482484 | Lost package follow-up | Solved | High | — | — | 10h | ●Responded | 2/5 | — | — | Dec 26, 2025 | - | |||
| 52029689 | BOPIS order cancelled at store | Solved | Normal | — | Chat | vipgift-cardrefund | 10h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | ||
| 77119317 | Discount code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |||
| 96524945 | Shipping cost question | Closed | Normal | — | shippingloyaltysamples | 3h | ●Responded | 5/5 | — | — | Nov 12, 2025 | Nov 18, 2025 | |||
| 75089964 | Discount code not working | Solved | Normal | — | appshade-matchvip | 4h | ●Responded | 5/5 | — | — | Nov 10, 2025 | - | |||
| 68318860 | Influencer code not working | Solved | Normal | — | — | 5h | ●Responded | 3/5 | — | — | Oct 25, 2025 | - | |||
| 07158542 | Influencer code not working | Solved | High | — | Chat | vipsamples | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | ||
| 12290584 | Allergic reaction concern | Closed | Normal | — | loyalty | 4h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 7, 2025 | |||
| 99724026 | Restock alert for backorder | Solved | Normal | — | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | ||
| 50185441 | Refund not received | Pending | Normal | — | Phone | damaged | - | —Skipped | — | — | — | Aug 4, 2025 | - | ||
| 63412885 | Wrong shade sent | Closed | High | — | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |||
| 60342486 | Return after 30-day window | Closed | Normal | — | Phone | damaged | 1h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 | ||
| 37225053 | Gift card balance question | Closed | High | — | influencershipping | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 18, 2025 | |||
| 68184822 | Foundation match help | Solved | High | — | gift-card | 7h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 38369245 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 19h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 27, 2025 | |||
| 41999004 | Insider tier issue | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 20, 2025 | |||
| 95000888 | App login problem | Solved | High | — | returnsshipping | 14h | ●Responded | 4/5 | — | — | May 26, 2025 | - | |||
| 24222603 | App crashes at checkout | Pending | Normal | — | — | - | —Skipped | — | — | — | May 23, 2025 | - |