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CustomersJaylon Turcotte

Jaylon Turcotte

eudora55@yahoo.com
Tickets36Responses8
Showing 1 - 36 of 36
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
88090660Price match requestClosedNormalJaylon Turcotte—Chaz RennerEmail
gift-card
3h○Sent, no reply———May 22, 2026May 27, 2026
14328047Where is my order?SolvedNormalJaylon Turcotte—Mr. Lonie HudsonEmail
shipping
22h○Sent, no reply———May 21, 2026-
47560985Allergic reaction concernSolvedHighJaylon Turcotte—Leonard Waters-HowellChat
fragrancerefund
8h○Sent, no reply———May 19, 2026-
63042615Insider tier issueClosedLowJaylon Turcotte—Kip Schroeder IVChat
refundshippingloyalty
16h●Responded5/5——May 11, 2026May 14, 2026
74137190Insider tier issuePendingNormalJaylon Turcotte—Chaz RennerChat
influencer
-—Skipped———May 8, 2026-
71249522Address change after shippingOpenNormalJaylon Turcotte—Mr. Eliza Gerhold IVEmail
damaged
-—Skipped———Apr 30, 2026-
78265466Discount code not workingSolvedNormalJaylon Turcotte—Mr. Eliza Gerhold IVEmail—2h⊘Not fired———Apr 29, 2026-
67062244Pro discount enrollmentPendingNormalJaylon Turcotte—Jacklyn DareSocial
app
-—Skipped———Apr 13, 2026-
61091051Return after 30-day windowClosedNormalJaylon Turcotte—Lily RaynorChat
loyaltyfragrance
22h○Sent, no reply———Apr 3, 2026Apr 6, 2026
62790504Klarna / Afterpay split issueSolvedNormalJaylon Turcotte—Leonard Waters-HowellChat—9h○Sent, no reply———Mar 9, 2026-
63506794Lost package follow-upSolvedLowJaylon Turcotte—Kaela FriesenChat—21h○Sent, no reply———Mar 7, 2026-
94059561App crashes at checkoutClosedNormalJaylon Turcotte—Dr. Mandy McLaughlinSocial
influencersamplesshipping
3h⊘Not fired———Mar 4, 2026Mar 11, 2026
71425952App login problemSolvedNormalJaylon Turcotte—Mr. Eliza Gerhold IVChat
shippingrefundloyalty
6d 22h○Sent, no reply———Feb 28, 2026-
35820891Address change after shippingClosedNormalJaylon Turcotte—Faith HilllPhone
bopisreturns
2h○Sent, no reply———Feb 3, 2026Feb 7, 2026
50521579Price match requestSolvedNormalJaylon Turcotte—Mr. Skyla TrantowEmail
returnsapp
1h●Responded7/11——Feb 1, 2026-
28467383Order arrived damagedSolvedHighJaylon Turcotte—Mr. Eliza Gerhold IVChat—3h○Sent, no reply———Jan 25, 2026-
78534988Wrong shade sentSolvedNormalJaylon Turcotte—Ignatius CummerataPhone—1h○Sent, no reply———Jan 7, 2026-
03658813Pro discount enrollmentClosedHighJaylon Turcotte—Oscar O'HaraEmail
bopisdamaged
1d 21h○Sent, no reply———Jan 5, 2026Jan 9, 2026
20482484Lost package follow-upSolvedHighJaylon Turcotte—Eula McKenzieEmail—10h●Responded2/5——Dec 26, 2025-
52029689BOPIS order cancelled at storeSolvedNormalJaylon Turcotte—Tommy KuvalisChat
vipgift-cardrefund
10h○Sent, no reply———Dec 12, 2025-
77119317Discount code not workingPendingNormalJaylon Turcotte—Darryl JacobiEmail—-—Skipped———Dec 5, 2025-
96524945Shipping cost questionClosedNormalJaylon Turcotte—Kip Schroeder IVEmail
shippingloyaltysamples
3h●Responded5/5——Nov 12, 2025Nov 18, 2025
75089964Discount code not workingSolvedNormalJaylon Turcotte—Dr. Mandy McLaughlinEmail
appshade-matchvip
4h●Responded5/5——Nov 10, 2025-
68318860Influencer code not workingSolvedNormalJaylon Turcotte—Ignatius CummerataEmail—5h●Responded3/5——Oct 25, 2025-
07158542Influencer code not workingSolvedHighJaylon Turcotte—Eula McKenzieChat
vipsamples
2h⊘Not fired———Oct 23, 2025-
12290584Allergic reaction concernClosedNormalJaylon Turcotte—Faith HilllEmail
loyalty
4h○Sent, no reply———Oct 5, 2025Oct 7, 2025
99724026Restock alert for backorderSolvedNormalJaylon Turcotte—Mr. Cade SengerChat
wholesale
5h○Sent, no reply———Aug 18, 2025-
50185441Refund not receivedPendingNormalJaylon Turcotte—Mr. Eliza Gerhold IVPhone
damaged
-—Skipped———Aug 4, 2025-
63412885Wrong shade sentClosedHighJaylon Turcotte—Oscar O'HaraEmail—2d 11h○Sent, no reply———Jul 24, 2025Jul 30, 2025
60342486Return after 30-day windowClosedNormalJaylon Turcotte—Steve O'ConnerPhone
damaged
1h○Sent, no reply———Jul 21, 2025Jul 25, 2025
37225053Gift card balance questionClosedHighJaylon Turcotte—Chaz RennerEmail
influencershipping
6h○Sent, no reply———Jul 14, 2025Jul 18, 2025
68184822Foundation match helpSolvedHighJaylon Turcotte—Faith HilllEmail
gift-card
7h○Sent, no reply———Jul 9, 2025-
38369245Cancel subscription / Auto-replenishClosedNormalJaylon Turcotte—Oscar O'HaraEmail—19h●Responded4/5——Jun 21, 2025Jun 27, 2025
41999004Insider tier issueClosedNormalJaylon Turcotte—Darryl JacobiEmail—2h○Sent, no reply———Jun 15, 2025Jun 20, 2025
95000888App login problemSolvedHighJaylon Turcotte—Oscar O'HaraEmail
returnsshipping
14h●Responded4/5——May 26, 2025-
24222603App crashes at checkoutPendingNormalJaylon Turcotte—Mr. Cade SengerEmail—-—Skipped———May 23, 2025-
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Properties

Customer
Name
Jaylon Turcotte
Email
eudora55@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
286
Last purchase
—
Skin tone
light-medium
Foundation shade
12N
Skin concerns
anti-aging, uneven-texture
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
Apr 14, 2026
Email subscribed
No
Marketing segment
—
Last purchase amount
29
Total orders
—
Preferred category
makeup
Tickets
Tickets
36
Last seen
May 22, 2026
Responses
Avg rating
4.38