Allen Prohaska
jay.lubowitz@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 22886960Question about product ingredients | Allen Prohaska |  Oscar O'Hara | May 6, 2026, 4:49 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 17659582Foundation match help | Allen Prohaska | Oscar O'Hara | May 2, 2026, 11:37 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 89714031Wrong shade sent | Allen Prohaska |  Faith Hilll | Apr 4, 2026, 2:26 PM |
| 1/5 | Wasted my entire afternoon trying to get a damaged item replaced. | 28350061Cancel order request | Allen Prohaska |  Miss Amber Hintz Sr. | Feb 21, 2026, 3:11 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 49144297Klarna / Afterpay split issue | Allen Prohaska | Oscar O'Hara | Jan 22, 2026, 12:35 AM |
| 4/5 | Reward longtime customers more meaningfully. | 56177079Loyalty points not posting | Allen Prohaska |  Kip Schroeder IV | Jan 2, 2026, 10:06 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 72252456Influencer code not working | Allen Prohaska |  Ignatius Cummerata | Dec 25, 2025, 4:12 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 36155450Birthday gift not received | Allen Prohaska | Miss Amber Hintz Sr. | Dec 3, 2025, 8:44 PM |
| 1/5 | App crashed three times during signup. | 41427074Order arrived damaged | Allen Prohaska |  Steve O'Conner | Nov 30, 2025, 5:49 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 40171192Pro discount enrollment | Allen Prohaska |  Katrina Johns | Oct 18, 2025, 11:35 AM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 96337061Where is my order? | Allen Prohaska | Miss Amber Hintz Sr. | Oct 11, 2025, 3:38 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 41235594Gift card balance question | Allen Prohaska |  Tommy Kuvalis | Oct 4, 2025, 11:40 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 93677413Price match request | Allen Prohaska | Katrina Johns | Sep 13, 2025, 8:32 AM |
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 38425178Wholesale order question | Allen Prohaska |  Kaela Friesen | Aug 18, 2025, 3:56 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 91487910Birthday gift not received | Allen Prohaska |  Garth Dooley | Aug 3, 2025, 11:46 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 04818515Klarna / Afterpay split issue | Allen Prohaska |  Leonard Waters-Howell | Jul 24, 2025, 5:24 PM |