Allen Prohaska
jay.lubowitz@hotmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43202172 | Wrong shade sent | Closed | Low | Allen Prohaska | — |  Leonard Waters-Howell | Chat | returns | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | May 27, 2026 |
| 22886960 | Question about product ingredients | Solved | Normal | Allen Prohaska | — |  Oscar O'Hara | Chat | — | 2d 21h | ●Responded | 9/11 | — | — | May 2, 2026 | - |
| 65539732 | Klarna / Afterpay split issue | Pending | Normal | Allen Prohaska | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | May 1, 2026 | - |
| 01522632 | Question about product ingredients | Solved | Normal | Allen Prohaska | — |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 74406637 | Klarna / Afterpay split issue | Pending | High | Allen Prohaska | — |  Chaz Renner | Chat | refundfragrancebopis | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 17659582 | Foundation match help | Solved | Normal | Allen Prohaska | — | Oscar O'Hara | — | 6h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - | |
| 34396420 | Birthday gift not received | Solved | Urgent | Allen Prohaska | — | Oscar O'Hara | — | 22h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | |
| 39997885 | Question about product ingredients | Pending | Low | Allen Prohaska | — |  Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 76189001 | Question about product ingredients | Pending | Normal | Allen Prohaska | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Apr 8, 2026 | - | |
| 78306313 | BOPIS pickup not ready | Solved | Low | Allen Prohaska | — |  Steve O'Conner | Social | gift-card | 9d 17h | ⊘Not fired | — | — | — | Apr 6, 2026 | - |
| 89714031 | Wrong shade sent | Closed | Normal | Allen Prohaska | — |  Faith Hilll | Phone | — | 4h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 17970399 | Address change after shipping | Solved | Normal | Allen Prohaska | — |  Garth Dooley | vip | 3h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 84875168 | Loyalty points not posting | Open | Urgent | Allen Prohaska | — |  Tommy Kuvalis | Chat | vip | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 28350061 | Cancel order request | Solved | Normal | Allen Prohaska | — | Miss Amber Hintz Sr. | Chat | — | 23h | ●Responded | 1/5 | — | — | Feb 18, 2026 | - |
| 20197805 | Order arrived damaged | Solved | Normal | Allen Prohaska | — |  Dr. Mandy McLaughlin | fragrancebopis | 17h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 75806184 | Allergic reaction concern | Solved | Normal | Allen Prohaska | — |  Lily Raynor | Phone | gift-cardvip | 15h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 49144297 | Klarna / Afterpay split issue | Solved | High | Allen Prohaska | — | Oscar O'Hara | Chat | gift-card | 20h | ●Responded | 4/5 | — | — | Jan 20, 2026 | - |
| 01523958 | Store experience feedback | Closed | Low | Allen Prohaska | — |  Kip Schroeder IV | Phone | shippingapp | 1d 14h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 22, 2026 |
| 16960453 | BOPIS pickup not ready | Solved | Low | Allen Prohaska | — |  Ignatius Cummerata | — | 22h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 01000367 | Wholesale order question | Open | Normal | Allen Prohaska | — | Faith Hilll | Chat | vipshade-matchshipping | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 56177079 | Loyalty points not posting | Closed | High | Allen Prohaska | — | Kip Schroeder IV | shipping | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 72252456 | Influencer code not working | Closed | Normal | Allen Prohaska | — | Ignatius Cummerata | vipfragrance | 4h | ●Responded | 4/5 | — | — | Dec 24, 2025 | Dec 31, 2025 | |
| 22711937 | App crashes at checkout | Solved | Low | Allen Prohaska | — | Kip Schroeder IV | influencervip | 8d 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 47292504 | Influencer code not working | Closed | Normal | Allen Prohaska | — |  Julie Hodkiewicz | shade-matchshipping | 10h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 13, 2025 | |
| 36155450 | Birthday gift not received | Solved | Low | Allen Prohaska | — | Miss Amber Hintz Sr. | damagedinfluencersamples | 5h | ●Responded | 10/11 | — | — | Dec 3, 2025 | - | |
| 41427074 | Order arrived damaged | Solved | Low | Allen Prohaska | — | Steve O'Conner | — | 1d 11h | ●Responded | 1/5 | — | — | Nov 28, 2025 | - | |
| 99484625 | BOPIS order cancelled at store | Pending | Normal | Allen Prohaska | — |  Amely Pacocha | — | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 32513080 | Missing items in shipment | Solved | Normal | Allen Prohaska | — | Faith Hilll | Chat | vip | 15h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 02216795 | Item authenticity concern | Closed | Normal | Allen Prohaska | — | Faith Hilll | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 22, 2025 | |
| 14590138 | Question about product ingredients | Solved | High | Allen Prohaska | — | Dr. Mandy McLaughlin | influencerreturns | 4h | ⊘Not fired | — | — | — | Nov 9, 2025 | - | |
| 52786143 | Influencer code not working | Solved | High | Allen Prohaska | — |  Kaela Friesen | Chat | fragranceshipping | 2d 13h | ⊘Not fired | — | — | — | Oct 27, 2025 | - |
| 40171192 | Pro discount enrollment | Closed | Normal | Allen Prohaska | — |  Katrina Johns | vipappshipping | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 18, 2025 | |
| 80827435 | Wholesale order question | Pending | High | Allen Prohaska | — | Mr. Eliza Gerhold IV | Chat | shade-matchdamaged | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 96337061 | Where is my order? | Solved | Low | Allen Prohaska | — | Miss Amber Hintz Sr. | wholesale | 1d 13h | ●Responded | 4/11 | — | — | Oct 8, 2025 | - | |
| 41235594 | Gift card balance question | Solved | Normal | Allen Prohaska | — | Tommy Kuvalis | — | 23h | ●Responded | 5/5 | — | — | Oct 3, 2025 | - | |
| 74867358 | Influencer code not working | Solved | Normal | Allen Prohaska | — | Faith Hilll | influencer | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 52601141 | Discount code not working | Solved | Normal | Allen Prohaska | — | Mr. Eliza Gerhold IV | shade-match | 4h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |
| 93677413 | Price match request | Solved | Normal | Allen Prohaska | — | Katrina Johns | Chat | — | 23h | ●Responded | 10/11 | — | — | Sep 11, 2025 | - |
| 64954836 | Influencer code not working | Pending | Normal | Allen Prohaska | — | Kip Schroeder IV | wholesalevip | - | —Skipped | — | — | — | Aug 26, 2025 | - | |
| 70503402 | Wrong shade sent | Open | Normal | Allen Prohaska | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 82577083 | Gift card balance question | Pending | Low | Allen Prohaska | — |  Vilma Gusikowski | Social | shippingshade-matchinfluencer | - | —Skipped | — | — | — | Aug 20, 2025 | - |
| 38425178 | Wholesale order question | Solved | Low | Allen Prohaska | — | Kaela Friesen | vipappwholesale | 8d 5h | ●Responded | 1/11 | — | — | Aug 8, 2025 | - | |
| 91487910 | Birthday gift not received | Solved | Low | Allen Prohaska | — | Garth Dooley | bopisgift-cardapp | 1d 7h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |
| 88706269 | App crashes at checkout | Pending | Normal | Allen Prohaska | — | Vilma Gusikowski | refund | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 04818515 | Klarna / Afterpay split issue | Solved | Normal | Allen Prohaska | — | Leonard Waters-Howell | Chat | damagedloyalty | 5h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - |
| 48718872 | Birthday gift not received | Pending | Normal | Allen Prohaska | — | Leonard Waters-Howell | vipshade-match | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 93126087 | Shipping cost question | Pending | Normal | Allen Prohaska | — | Oscar O'Hara | shade-matchwholesale | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 99306056 | Restock alert for backorder | Pending | Normal | Allen Prohaska | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Jun 5, 2025 | - |
| 30653996 | Missing items in shipment | Solved | Low | Allen Prohaska | — | Dr. Mandy McLaughlin | Phone | — | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - |