Joyce Franey
hector6@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 72683513Lost package follow-up | Joyce Franey |  Mr. Lonie Hudson | Apr 10, 2026, 1:22 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 63316171Gift card balance question | Joyce Franey |  Oscar O'Hara | Mar 4, 2026, 5:53 AM |
| 4/5 | Bring back the old loyalty point structure. | 21786786Lost package follow-up | Joyce Franey |  Eula McKenzie | Feb 28, 2026, 12:35 PM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 74156444App crashes at checkout | Joyce Franey |  Julie Hodkiewicz | Oct 21, 2025, 10:09 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 26669142App login problem | Joyce Franey | Eula McKenzie | Aug 29, 2025, 10:22 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 82590238Store experience feedback | Joyce Franey |  Mr. Cade Senger | Aug 22, 2025, 4:32 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 37178281Gift card balance question | Joyce Franey |  Kaela Friesen | Aug 6, 2025, 7:47 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 16414001Restock alert for backorder | Joyce Franey |  Ignatius Cummerata | Jul 13, 2025, 12:15 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 79312693Cancel subscription / Auto-replenish | Joyce Franey |  Mr. Skyla Trantow | Jul 9, 2025, 10:55 PM |