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CustomersJoyce Franey

Joyce Franey

hector6@yahoo.com
Tickets37Responses9
Showing 1 - 37 of 37
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Subject
Status
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Channel
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Response
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Created
Closed
18399617Shipping cost questionPendingNormalJoyce Franey—Leonard Waters-HowellEmail
gift-cardinfluencer
-—Skipped———May 21, 2026-
88312915Allergic reaction concernClosedNormalJoyce Franey—Mr. Cade SengerChat
gift-cardshippinginfluencer
2d 23h○Sent, no reply———May 5, 2026May 12, 2026
64835209Influencer code not workingOpenLowJoyce Franey—Chaz RennerChat
refundloyaltysamples
-—Skipped———Apr 28, 2026-
42560791Gift card balance questionSolvedLowJoyce Franey—Mr. Eliza Gerhold IVEmail
vipgift-card
1h○Sent, no reply———Apr 21, 2026-
72683513Lost package follow-upSolvedNormalJoyce Franey—Mr. Lonie HudsonEmail
sampleswholesalevip
1d 23h●Responded4/5——Apr 8, 2026-
82253961Gift card balance questionOpenHighJoyce Franey—Kaela FriesenChat
refund
-—Skipped———Apr 3, 2026-
58835056Discount code not workingSolvedNormalJoyce Franey—Steve O'ConnerEmail
wholesale
2d 21h○Sent, no reply———Mar 27, 2026-
03194169Question about product ingredientsClosedNormalJoyce Franey—Chaz RennerChat
viprefundloyalty
5h⊘Not fired———Mar 26, 2026Mar 27, 2026
54753523App login problemClosedNormalJoyce Franey—Mr. Eliza Gerhold IVEmail
gift-cardfragrance
1h○Sent, no reply———Mar 23, 2026Mar 28, 2026
85291162BOPIS order cancelled at storeSolvedNormalJoyce Franey—Darryl JacobiChat
shade-match
22h○Sent, no reply———Mar 20, 2026-
19775157Klarna / Afterpay split issueSolvedNormalJoyce Franey—Garth DooleyEmail
wholesalevipdamaged
16h○Sent, no reply———Mar 19, 2026-
02552734Return after 30-day windowSolvedNormalJoyce Franey—Steve O'ConnerEmail
loyaltyinfluencerfragrance
5h○Sent, no reply———Mar 13, 2026-
63316171Gift card balance questionSolvedLowJoyce Franey—Oscar O'HaraEmail
shade-match
4h●Responded5/5——Mar 2, 2026-
70195182Lost package follow-upSolvedLowJoyce Franey—Kip Schroeder IVSocial—14h⊘Not fired———Feb 28, 2026-
21786786Lost package follow-upSolvedNormalJoyce Franey—Eula McKenzieChat
damagedvipshipping
2h●Responded4/5——Feb 27, 2026-
78136730Gift card balance questionClosedNormalJoyce Franey—Yazmin JastEmail
fragrancegift-card
2h○Sent, no reply———Feb 10, 2026Feb 14, 2026
45347263Price match requestSolvedNormalJoyce Franey—Dr. Mandy McLaughlinChat
shade-matchbopis
2d 6h⊘Not fired———Feb 7, 2026-
94902743Refund not receivedSolvedNormalJoyce Franey—Chaz RennerEmail—6h○Sent, no reply———Feb 5, 2026-
18946969App crashes at checkoutSolvedHighJoyce Franey—Amely PacochaChat
loyaltysamples
7d 17h⊘Not fired———Feb 4, 2026-
06488720Insider tier issuePendingNormalJoyce Franey—Mr. Cade SengerPhone
fragrancewholesale
-—Skipped———Jan 9, 2026-
69629125Influencer code not workingSolvedNormalJoyce Franey—Steve O'ConnerEmail
damaged
20h○Sent, no reply———Jan 2, 2026-
97467087Gift card balance questionPendingNormalJoyce Franey—Garth DooleyChat
influencer
-—Skipped———Dec 29, 2025-
44700910Price match requestSolvedUrgentJoyce Franey—Kip Schroeder IVChat
bopisshade-match
1d 7h○Sent, no reply———Nov 26, 2025-
18948397BOPIS order cancelled at storeClosedLowJoyce Franey—Julie HodkiewiczEmail
damagedfragrancebopis
5h○Sent, no reply———Oct 25, 2025Oct 28, 2025
28600934Cancel subscription / Auto-replenishClosedHighJoyce Franey—Oscar O'HaraChat
loyalty
3h○Sent, no reply———Oct 14, 2025Oct 20, 2025
74156444App crashes at checkoutSolvedNormalJoyce Franey—Julie HodkiewiczEmail
fragrance
8d 21h●Responded2/5——Oct 10, 2025-
42990874Restock alert for backorderSolvedNormalJoyce Franey—Mr. Skyla TrantowChat
wholesale
1d○Sent, no reply———Oct 3, 2025-
74840753Restock alert for backorderSolvedLowJoyce Franey—Mr. Lonie HudsonEmail
returns
3h○Sent, no reply———Sep 2, 2025-
26669142App login problemClosedNormalJoyce Franey—Eula McKenzieEmail
bopisreturns
2d●Responded1/5——Aug 25, 2025Sep 3, 2025
82590238Store experience feedbackSolvedUrgentJoyce Franey—Mr. Cade SengerEmail
shade-match
3h●Responded5/5——Aug 21, 2025-
37178281Gift card balance questionSolvedNormalJoyce Franey—Kaela FriesenChat
wholesaleinfluencervip
13h●Responded10/11——Aug 4, 2025-
59023095Cancel order requestClosedNormalJoyce Franey—Steve O'ConnerEmail
wholesalefragrance
2d 11h○Sent, no reply———Jul 18, 2025Jul 24, 2025
79312693Cancel subscription / Auto-replenishSolvedNormalJoyce Franey—Mr. Skyla TrantowChat—1h●Responded5/5——Jul 8, 2025-
16414001Restock alert for backorderSolvedNormalJoyce Franey—Ignatius CummerataEmail—8d 3h●Responded2/5——Jul 4, 2025-
70184592Discount code not workingSolvedNormalJoyce Franey—Yazmin JastEmail
wholesalevip
2h○Sent, no reply———Jul 4, 2025-
45922672BOPIS pickup not readyPendingNormalJoyce Franey—Garth DooleyEmail
bopisreturnsapp
-—Skipped———Jul 1, 2025-
05423136Discount code not workingSolvedNormalJoyce Franey—Garth DooleyEmail
sampleswholesale
1h○Sent, no reply———May 24, 2025-
Page 1 of 1

Properties

Customer
Name
Joyce Franey
Email
hector6@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
14,356
Lifetime spend
228
Last purchase
—
Skin tone
—
Foundation shade
21N
Skin concerns
hyperpigmentation, fine-lines, sensitivity
Allergies / restrictions
—
Favorite brands
Chanel
YTD spend
—
App installed
No
App last opened
—
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
fragrance
Tickets
Tickets
37
Last seen
May 21, 2026
Responses
Avg rating
4.22