Josh Dooley
leanna60@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 99721648Cancel order request | May 24, 2026, 12:52 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 23215530Question about product ingredients | Mar 5, 2026, 11:04 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 51631057Klarna / Afterpay split issue | Dec 2, 2025, 12:29 AM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 39952944Insider tier issue | Nov 5, 2025, 12:56 PM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 72598610Price match request | Oct 26, 2025, 2:26 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 75123526Loyalty points not posting | Oct 18, 2025, 4:17 AM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 32367601Restock alert for backorder | Sep 16, 2025, 6:00 PM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 14177934Question about product ingredients | Aug 7, 2025, 11:08 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 84922219Klarna / Afterpay split issue | Jun 29, 2025, 12:46 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 76034604Klarna / Afterpay split issue | Jun 17, 2025, 1:21 PM | ||
| 5/5 | Let me filter by skin type more aggressively. | 61994422Loyalty points not posting | May 27, 2025, 5:22 AM |