Rhett Ondricka DDS
broderick1@gmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | I'm a regular customer but I don't evangelize. | 75486160Shipping cost question | Rhett Ondricka DDS |  Eula McKenzie | May 22, 2026, 7:54 AM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 14528097Foundation match help | Rhett Ondricka DDS |  Tommy Kuvalis | Apr 21, 2026, 1:42 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 03268565Birthday gift not received | Rhett Ondricka DDS |  Oscar O'Hara | Apr 4, 2026, 6:27 AM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 25071361Store experience feedback | Rhett Ondricka DDS |  Mr. Cade Senger | Apr 1, 2026, 2:32 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 80264198Shipping cost question | Rhett Ondricka DDS | Tommy Kuvalis | Mar 7, 2026, 4:50 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 03054804Birthday gift not received | Rhett Ondricka DDS | Eula McKenzie | Feb 12, 2026, 9:41 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 58037825Question about product ingredients | Rhett Ondricka DDS |  Mr. Eliza Gerhold IV | Dec 31, 2025, 7:49 AM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 93674571Missing samples in order | Rhett Ondricka DDS |  Lily Raynor | Dec 26, 2025, 5:47 PM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 62273200Allergic reaction concern | Rhett Ondricka DDS |  Garth Dooley | Dec 22, 2025, 7:22 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 33824645Wrong shade sent | Rhett Ondricka DDS | Mr. Cade Senger | Dec 18, 2025, 5:43 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 57722671Where is my order? | Rhett Ondricka DDS |  Faith Hilll | Dec 14, 2025, 2:30 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 95097825Insider tier issue | Rhett Ondricka DDS |  Dr. Mandy McLaughlin | Nov 21, 2025, 8:28 AM |
| 7/11 | Generally good. A few things could be better but no complaints. | 73102692Wrong shade sent | Rhett Ondricka DDS | Dr. Mandy McLaughlin | Sep 25, 2025, 3:14 PM |
| 3/5 | Improve the BOPIS experience in stores. | 61415544App login problem | Rhett Ondricka DDS | Dr. Mandy McLaughlin | Aug 21, 2025, 12:56 AM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 45775675Wrong shade sent | Rhett Ondricka DDS | Mr. Cade Senger | Aug 10, 2025, 12:12 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 24499848Cancel order request | Rhett Ondricka DDS |  Vilma Gusikowski | Jul 27, 2025, 6:36 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 32100164Cancel order request | Rhett Ondricka DDS | Eula McKenzie | Jun 20, 2025, 7:48 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 12738811Gift card balance question | Rhett Ondricka DDS |  Jacklyn Dare | Jun 20, 2025, 1:12 PM |