Terrance Gottlieb
renee98@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 10055634App crashes at checkout | May 24, 2026, 3:01 PM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 38247435App login problem | May 24, 2026, 12:28 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 45753949App login problem | Jan 31, 2026, 9:46 AM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 49741988Foundation match help | Nov 22, 2025, 4:00 PM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 20974033BOPIS order cancelled at store | Oct 8, 2025, 1:54 PM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 85007450Question about product ingredients | Aug 2, 2025, 1:08 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 70968033Gift card balance question | Jul 26, 2025, 3:21 AM | ||
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 97791503Gift card balance question | Jul 22, 2025, 7:37 AM | ||
| 4/11 | The Insider perks feel watered down compared to two years ago. | 65548296Return after 30-day window | Jun 5, 2025, 3:29 PM |