Terrance Gottlieb
renee98@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38247435 | App login problem | Closed | Low | Terrance Gottlieb | — |  Kaela Friesen | gift-cardbopisfragrance | 2h | ●Responded | 1/5 | — | — | May 22, 2026 | May 23, 2026 | |
| 10055634 | App crashes at checkout | Solved | Normal | Terrance Gottlieb | — |  Chaz Renner | loyaltyreturnssamples | 1d 11h | ●Responded | 2/5 | — | — | May 22, 2026 | - | |
| 21216372 | Restock alert for backorder | Closed | Normal | Terrance Gottlieb | — | Chaz Renner | samples | 6h | ⊘Not fired | — | — | — | May 1, 2026 | May 8, 2026 | |
| 64673756 | Where is my order? | Closed | Normal | Terrance Gottlieb | — |  Yazmin Jast | Chat | viployalty | 6h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 1, 2026 |
| 08797437 | Influencer code not working | Solved | Normal | Terrance Gottlieb | — |  Garth Dooley | — | 12h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 13180174 | Question about product ingredients | Solved | Normal | Terrance Gottlieb | — |  Vilma Gusikowski | — | 2d 2h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 94045829 | Shipping cost question | Solved | Normal | Terrance Gottlieb | — |  Julie Hodkiewicz | Chat | fragranceinfluencer | 2h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 00297762 | Cancel subscription / Auto-replenish | Closed | Normal | Terrance Gottlieb | — |  Leonard Waters-Howell | Phone | returnsgift-card | 4d 19h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 6, 2026 |
| 43300437 | Return after 30-day window | Closed | Normal | Terrance Gottlieb | — |  Ignatius Cummerata | Chat | shade-match | 4h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 12, 2026 |
| 45753949 | App login problem | Solved | Normal | Terrance Gottlieb | — |  Darryl Jacobi | Phone | — | 8h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - |
| 54137068 | Return after 30-day window | Open | Normal | Terrance Gottlieb | — |  Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 06119676 | Refund not received | Closed | Low | Terrance Gottlieb | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 73707602 | Refund not received | Open | Normal | Terrance Gottlieb | — | Garth Dooley | loyaltydamagedfragrance | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 97819958 | Klarna / Afterpay split issue | Solved | Normal | Terrance Gottlieb | — | Ignatius Cummerata | Chat | vipshippingwholesale | 6d 9h | ⊘Not fired | — | — | — | Dec 17, 2025 | - |
| 30223592 | Item authenticity concern | Solved | Low | Terrance Gottlieb | — | Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 15176410 | App login problem | Closed | Low | Terrance Gottlieb | — |  Oscar O'Hara | samples | 23h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 63700881 | Price match request | Closed | Low | Terrance Gottlieb | — |  Amely Pacocha | — | 2d 13h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 9, 2025 | |
| 20636803 | Missing samples in order | Closed | Normal | Terrance Gottlieb | — | Ignatius Cummerata | Chat | app | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 |
| 96070734 | Store experience feedback | Solved | High | Terrance Gottlieb | — | Oscar O'Hara | wholesalereturns | 7h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |
| 16834598 | BOPIS pickup not ready | Solved | Urgent | Terrance Gottlieb | — |  Steve O'Conner | Social | — | 2h | ⊘Not fired | — | — | — | Nov 27, 2025 | - |
| 49741988 | Foundation match help | Solved | Normal | Terrance Gottlieb | — | Miss Amber Hintz Sr. | Chat | refundwholesaleshade-match | 5h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - |
| 23740069 | Foundation match help | Solved | Normal | Terrance Gottlieb | — | Steve O'Conner | samplesdamaged | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 00521860 | Question about product ingredients | Pending | Normal | Terrance Gottlieb | — | Chaz Renner | refundapp | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 28453076 | App login problem | Solved | Normal | Terrance Gottlieb | — | Yazmin Jast | refund | 7d 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 70770494 | Gift card balance question | Open | Normal | Terrance Gottlieb | — |  Mr. Skyla Trantow | Phone | — | - | —Skipped | — | — | — | Nov 5, 2025 | - |
| 91326801 | Influencer code not working | Open | Low | Terrance Gottlieb | — | Garth Dooley | — | - | —Skipped | — | — | — | Oct 26, 2025 | - | |
| 10597542 | Missing samples in order | Open | Normal | Terrance Gottlieb | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 57592448 | Missing items in shipment | Solved | High | Terrance Gottlieb | — | Chaz Renner | — | 1d 17h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 20974033 | BOPIS order cancelled at store | Solved | Normal | Terrance Gottlieb | — |  Mr. Eliza Gerhold IV | Chat | refundsamples | 4h | ●Responded | 10/11 | — | — | Oct 7, 2025 | - |
| 00625228 | Price match request | Solved | Normal | Terrance Gottlieb | — | Kaela Friesen | influencer | 23h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 85007450 | Question about product ingredients | Solved | Normal | Terrance Gottlieb | — |  Eula McKenzie | vipappreturns | 2h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - | |
| 70968033 | Gift card balance question | Solved | Low | Terrance Gottlieb | — | Ignatius Cummerata | Chat | — | 4h | ●Responded | 4/5 | — | — | Jul 25, 2025 | - |
| 52273954 | Refund not received | Solved | Normal | Terrance Gottlieb | — |  Dr. Mandy McLaughlin | shipping | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 97791503 | Gift card balance question | Closed | Low | Terrance Gottlieb | — | Garth Dooley | — | 1h | ●Responded | 2/5 | — | — | Jul 21, 2025 | Jul 27, 2025 | |
| 50389089 | Pro discount enrollment | Solved | Normal | Terrance Gottlieb | — | Amely Pacocha | Chat | influencer | 7h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 97072005 | Lost package follow-up | Solved | High | Terrance Gottlieb | — | Steve O'Conner | wholesaledamagedshade-match | 5d 21h | ⊘Not fired | — | — | — | Jun 21, 2025 | - | |
| 65548296 | Return after 30-day window | Solved | Normal | Terrance Gottlieb | — |  Lily Raynor | — | 4h | ●Responded | 4/11 | — | — | Jun 3, 2025 | - | |
| 36835768 | BOPIS pickup not ready | Closed | Normal | Terrance Gottlieb | — |  Mr. Lonie Hudson | samplesdamaged | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | May 30, 2025 |