HomeInbox
CustomersMortimer Boyle

Mortimer Boyle

jenna_dietrich77@gmail.com
Tickets40Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
9/11Their personalization is unreal. Like having a personal Beauty Advisor.92856703BOPIS order cancelled at storeMortimer BoyleIgnatius CummerataApr 30, 2026, 8:37 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.54449687Foundation match helpMortimer BoyleIgnatius CummerataApr 11, 2026, 3:08 PM
1/5Worst app onboarding I've experienced this year.23324387Missing items in shipmentMortimer BoyleLeonard Waters-HowellMar 12, 2026, 3:07 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.64895459Restock alert for backorderMortimer BoyleOscar O'HaraFeb 2, 2026, 8:32 AM
2/5Customer service has gone downhill. Used to love this brand.08552292Influencer code not workingMortimer BoyleSteve O'ConnerJan 12, 2026, 12:25 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.59692297Restock alert for backorderMortimer BoyleVilma GusikowskiNov 21, 2025, 7:53 AM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.29365895Refund not receivedMortimer BoyleGarth DooleySep 22, 2025, 9:55 PM
5/5Honestly the best customer service in beauty. Always feels personal.30470564Wrong shade sentMortimer BoyleKaela FriesenSep 20, 2025, 1:14 AM
Page 1 of 1

Properties

Customer
Name
Mortimer Boyle
Email
jenna_dietrich77@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
6,863
Lifetime spend
—
Last purchase
Mar 7, 2026
Skin tone
tan
Foundation shade
29W
Skin concerns
sensitivity, fine-lines
Allergies / restrictions
—
Favorite brands
Le Labo, Estée Lauder
YTD spend
3,889
App installed
Yes
App last opened
May 17, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
120
Total orders
23
Preferred category
fragrance
Tickets
Tickets
40
Last seen
May 16, 2026
Responses
Avg rating
5.13