Mortimer Boyle
jenna_dietrich77@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 92856703BOPIS order cancelled at store | Apr 30, 2026, 8:37 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 54449687Foundation match help | Apr 11, 2026, 3:08 PM | ||
| 1/5 | Worst app onboarding I've experienced this year. | 23324387Missing items in shipment | Mar 12, 2026, 3:07 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 64895459Restock alert for backorder | Feb 2, 2026, 8:32 AM | ||
| 2/5 | Customer service has gone downhill. Used to love this brand. | 08552292Influencer code not working | Jan 12, 2026, 12:25 AM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 59692297Restock alert for backorder | Nov 21, 2025, 7:53 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 29365895Refund not received | Sep 22, 2025, 9:55 PM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 30470564Wrong shade sent | Sep 20, 2025, 1:14 AM |