Mortimer Boyle
jenna_dietrich77@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59949804 | App login problem | Solved | Normal | Mortimer Boyle | — |  Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 17553510 | Loyalty points not posting | Solved | Low | Mortimer Boyle | — |  Julie Hodkiewicz | fragrancerefundapp | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 49255165 | BOPIS pickup not ready | Solved | Normal | Mortimer Boyle | — |  Tommy Kuvalis | Chat | samples | 1d 6h | ○Sent, no reply | — | — | — | May 11, 2026 | - |
| 25244147 | Question about product ingredients | Solved | Normal | Mortimer Boyle | — |  Vilma Gusikowski | gift-cardbopis | 2d | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 91603000 | Influencer code not working | Solved | Normal | Mortimer Boyle | — |  Katrina Johns | Phone | shade-matchsamples | 14h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 92856703 | BOPIS order cancelled at store | Closed | Normal | Mortimer Boyle | — |  Ignatius Cummerata | gift-cardloyaltyreturns | 1d 22h | ●Responded | 9/11 | — | — | Apr 28, 2026 | May 7, 2026 | |
| 52098129 | Cancel order request | Solved | Low | Mortimer Boyle | — |  Kip Schroeder IV | returnssamplesrefund | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 54449687 | Foundation match help | Solved | Normal | Mortimer Boyle | — | Ignatius Cummerata | Phone | wholesaledamaged | 3h | ●Responded | 5/5 | — | — | Apr 9, 2026 | - |
| 66017769 | Store experience feedback | Solved | Normal | Mortimer Boyle | — |  Mr. Cade Senger | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 48040827 | Foundation match help | Solved | Normal | Mortimer Boyle | — | Kip Schroeder IV | bopis | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 10892233 | Question about product ingredients | Solved | Normal | Mortimer Boyle | — | Mr. Cade Senger | Phone | refund | 10h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - |
| 23324387 | Missing items in shipment | Solved | High | Mortimer Boyle | — |  Leonard Waters-Howell | refund | 3h | ●Responded | 1/5 | — | — | Mar 10, 2026 | - | |
| 35894682 | Where is my order? | Solved | Normal | Mortimer Boyle | — |  Mr. Lonie Hudson | wholesaleapp | 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 03843254 | Klarna / Afterpay split issue | Solved | Normal | Mortimer Boyle | — |  Chaz Renner | Chat | refund | 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 64895459 | Restock alert for backorder | Solved | Low | Mortimer Boyle | — |  Oscar O'Hara | app | 5h | ●Responded | 5/5 | — | — | Jan 31, 2026 | - | |
| 10647848 | Wholesale order question | Open | Low | Mortimer Boyle | — | Tommy Kuvalis | Chat | gift-cardloyaltywholesale | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 08552292 | Influencer code not working | Closed | Low | Mortimer Boyle | — |  Steve O'Conner | — | 8d 23h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 12, 2026 | |
| 95181583 | Missing samples in order | Solved | Normal | Mortimer Boyle | — |  Mr. Eliza Gerhold IV | Phone | loyaltyfragrancereturns | 9h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 59692297 | Restock alert for backorder | Solved | Low | Mortimer Boyle | — | Vilma Gusikowski | Phone | refund | 3h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - |
| 65162603 | Lost package follow-up | Solved | Normal | Mortimer Boyle | — | Tommy Kuvalis | — | 12h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 03563229 | Store experience feedback | Solved | Normal | Mortimer Boyle | — | Kaela Friesen | shipping | 1d | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 48751885 | Pro discount enrollment | Closed | Normal | Mortimer Boyle | — |  Amely Pacocha | damagedshippingsamples | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 6, 2025 | |
| 13037566 | Klarna / Afterpay split issue | Pending | Normal | Mortimer Boyle | — | Ignatius Cummerata | Chat | returnsvipapp | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 29365895 | Refund not received | Closed | Normal | Mortimer Boyle | — |  Garth Dooley | influencerwholesalereturns | 3h | ●Responded | 9/11 | — | — | Sep 22, 2025 | Sep 23, 2025 | |
| 30470564 | Wrong shade sent | Closed | Normal | Mortimer Boyle | — | Kaela Friesen | Chat | gift-cardshade-match | 3h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 19, 2025 |
| 02957987 | Cancel order request | Solved | Normal | Mortimer Boyle | — | Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 22711958 | Cancel order request | Solved | High | Mortimer Boyle | — | Mr. Lonie Hudson | Social | refundshippingloyalty | 2d 15h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 85054242 | Store experience feedback | Pending | Low | Mortimer Boyle | — |  Miss Amber Hintz Sr. | shade-match | - | —Skipped | — | — | — | Aug 25, 2025 | - | |
| 45744810 | Shipping cost question | Solved | High | Mortimer Boyle | — | Kaela Friesen | vip | 5d 20h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 22520778 | Influencer code not working | Solved | Normal | Mortimer Boyle | — | Katrina Johns | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 81171006 | Cancel order request | Solved | Normal | Mortimer Boyle | — |  Eula McKenzie | Phone | wholesalebopissamples | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 49440592 | Influencer code not working | Pending | Low | Mortimer Boyle | — |  Dr. Mandy McLaughlin | Chat | gift-card | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 28628906 | Store experience feedback | Closed | Normal | Mortimer Boyle | — | Mr. Cade Senger | Chat | returnswholesale | 19h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 28, 2025 |
| 14403032 | Item authenticity concern | Solved | Normal | Mortimer Boyle | — | Tommy Kuvalis | Chat | — | 17h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 49579945 | Question about product ingredients | Open | Normal | Mortimer Boyle | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Jun 29, 2025 | - | |
| 56722467 | Allergic reaction concern | Closed | Low | Mortimer Boyle | — | Oscar O'Hara | viprefund | 3h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jun 29, 2025 | |
| 64911028 | Wrong shade sent | Solved | Normal | Mortimer Boyle | — | Oscar O'Hara | Social | fragrancerefundgift-card | 15h | ⊘Not fired | — | — | — | Jun 20, 2025 | - |
| 10670067 | Lost package follow-up | Closed | Normal | Mortimer Boyle | — | Tommy Kuvalis | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | Jun 11, 2025 |
| 67516197 | Wrong shade sent | Closed | Normal | Mortimer Boyle | — | Eula McKenzie | wholesaleshade-match | 14h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 13, 2025 | |
| 26150329 | Gift card balance question | Closed | Normal | Mortimer Boyle | — | Vilma Gusikowski | Phone | refundvipreturns | 3h | ⊘Not fired | — | — | — | May 28, 2025 | May 31, 2025 |