Lamar Hilll
phillip.lueilwitz@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 34504164Missing items in shipment | Lamar Hilll |  Mr. Lonie Hudson | May 15, 2026, 3:02 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 21994456BOPIS order cancelled at store | Lamar Hilll |  Miss Amber Hintz Sr. | Apr 18, 2026, 1:55 AM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 33463675Birthday gift not received | Lamar Hilll |  Lily Raynor | Apr 2, 2026, 8:36 AM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 12836010Gift card balance question | Lamar Hilll |  Dr. Mandy McLaughlin | Mar 14, 2026, 1:14 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 01919256Allergic reaction concern | Lamar Hilll |  Mr. Eliza Gerhold IV | Feb 4, 2026, 9:05 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 20088135Cancel subscription / Auto-replenish | Lamar Hilll |  Eula McKenzie | Feb 1, 2026, 9:48 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 02238966Wrong shade sent | Lamar Hilll |  Jacklyn Dare | Dec 24, 2025, 10:05 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 46417452Item authenticity concern | Lamar Hilll |  Garth Dooley | Oct 13, 2025, 2:57 PM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 40300222Insider tier issue | Lamar Hilll |  Julie Hodkiewicz | Jul 19, 2025, 2:14 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 11855034Price match request | Lamar Hilll | Mr. Eliza Gerhold IV | Jul 13, 2025, 4:24 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 39988012Insider tier issue | Lamar Hilll |  Mr. Skyla Trantow | Jun 29, 2025, 2:14 AM |