Lamar Hilll
phillip.lueilwitz@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34504164 | Missing items in shipment | Solved | Low | — | Chat | wholesaledamaged | 4h | ●Responded | 5/5 | — | — | May 14, 2026 | - | ||
| 91896180 | Restock alert for backorder | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | May 4, 2026 | - | ||
| 18583887 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | ||
| 21994456 | BOPIS order cancelled at store | Solved | Normal | — | — | 2h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |||
| 99614227 | Klarna / Afterpay split issue | Solved | Normal | — | samplesinfluencershade-match | 2d 19h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |||
| 33463675 | Birthday gift not received | Solved | Normal | — | influencer | 6h | ●Responded | 9/11 | — | — | Apr 1, 2026 | - | |||
| 43097648 | Klarna / Afterpay split issue | Pending | Normal | — | vipfragrance | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 89649921 | Loyalty points not posting | Solved | Normal | — | samples | 1d | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 12836010 | Gift card balance question | Solved | Normal | — | returnsshade-match | 2h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - | |||
| 29999256 | Item authenticity concern | Open | Normal | — | loyalty | - | —Skipped | — | — | — | Mar 10, 2026 | - | |||
| 99779263 | Missing items in shipment | Solved | Normal | — | damagedwholesale | 1d 22h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |||
| 21519332 | Question about product ingredients | Closed | Normal | — | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |||
| 01919256 | Allergic reaction concern | Solved | Normal | — | — | 4h | ●Responded | 2/5 | — | — | Feb 3, 2026 | - | |||
| 20088135 | Cancel subscription / Auto-replenish | Solved | Low | — | — | 5h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |||
| 24605965 | Return after 30-day window | Solved | Normal | — | returnsshade-match | 19h | ⊘Not fired | — | — | — | Jan 26, 2026 | - | |||
| 71455343 | Address change after shipping | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |||
| 75098094 | Allergic reaction concern | Solved | High | — | wholesalerefund | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 10557478 | Refund not received | Closed | Normal | — | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 10, 2026 | ||
| 55052916 | Cancel subscription / Auto-replenish | Pending | Low | — | shipping | - | —Skipped | — | — | — | Jan 7, 2026 | - | |||
| 59436965 | Lost package follow-up | Solved | High | — | Chat | app | 12h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 02238966 | Wrong shade sent | Closed | Normal | — | shade-matchapp | 3h | ●Responded | 10/11 | — | — | Dec 23, 2025 | Dec 25, 2025 | |||
| 61574563 | Influencer code not working | Solved | Normal | — | Chat | — | 1d 4h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | ||
| 42327859 | Foundation match help | Solved | Normal | — | Chat | shade-matchshipping | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | ||
| 24975802 | Address change after shipping | Closed | Low | — | loyaltyreturnssamples | 19h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 5, 2025 | |||
| 46417452 | Item authenticity concern | Solved | Urgent | — | shippingrefundgift-card | 1h | ●Responded | 4/5 | — | — | Oct 11, 2025 | - | |||
| 67198793 | Return after 30-day window | Pending | Urgent | — | samplesinfluencer | - | —Skipped | — | — | — | Oct 7, 2025 | - | |||
| 34917284 | App crashes at checkout | Closed | Normal | — | — | 15h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 7, 2025 | |||
| 36138161 | Pro discount enrollment | Solved | Low | — | appshipping | 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 54901701 | App crashes at checkout | Solved | Normal | — | vipfragrance | 4h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 16895563 | Discount code not working | Solved | Normal | — | gift-cardvipshipping | 2d 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 17509253 | Pro discount enrollment | Solved | Normal | — | Chat | samples | 5h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | ||
| 73326861 | Address change after shipping | Solved | Normal | — | refund | 2d 23h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | |||
| 90474133 | Question about product ingredients | Solved | Normal | — | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 16654544 | Item authenticity concern | Solved | Low | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 86962005 | Wholesale order question | Solved | Low | — | Chat | shippingapp | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 40300222 | Insider tier issue | Solved | Low | — | Phone | shade-matchinfluencergift-card | 3d 7h | ●Responded | 2/5 | — | — | Jul 14, 2025 | - | ||
| 11855034 | Price match request | Closed | Normal | — | bopisdamaged | 4h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 16, 2025 | |||
| 39988012 | Insider tier issue | Closed | High | — | Chat | shippingwholesaleloyalty | 13h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jul 5, 2025 | ||
| 70091674 | App login problem | Solved | High | — | Social | — | 1d 22h | ⊘Not fired | — | — | — | May 29, 2025 | - | ||
| 07097377 | Birthday gift not received | Closed | Urgent | — | shade-matchreturnsfragrance | 1d 10h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 5, 2025 |