Ebony Bosco
magdalena_deckow99@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 19768066Return after 30-day window | Ebony Bosco |  Katrina Johns | May 2, 2026, 9:09 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 61281992Allergic reaction concern | Ebony Bosco |  Mr. Eliza Gerhold IV | Apr 16, 2026, 7:23 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 92276305Klarna / Afterpay split issue | Ebony Bosco |  Garth Dooley | Apr 9, 2026, 6:33 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 79935667Cancel subscription / Auto-replenish | Ebony Bosco | Garth Dooley | Mar 4, 2026, 1:53 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 66729130Restock alert for backorder | Ebony Bosco |  Lily Raynor | Jan 1, 2026, 12:41 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 73967380BOPIS order cancelled at store | Ebony Bosco | Mr. Eliza Gerhold IV | Nov 18, 2025, 12:07 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 39839311App login problem | Ebony Bosco |  Darryl Jacobi | Oct 9, 2025, 3:13 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 93638981App crashes at checkout | Ebony Bosco |  Steve O'Conner | Sep 23, 2025, 11:41 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 28107372Missing samples in order | Ebony Bosco |  Oscar O'Hara | Aug 30, 2025, 2:23 PM |
| 1/5 | Foundation arrived completely shattered and they offered 5 dollars store credit. | 01005494Discount code not working | Ebony Bosco | Mr. Eliza Gerhold IV | Aug 28, 2025, 11:25 PM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 55310361Wrong shade sent | Ebony Bosco |  Kip Schroeder IV | Jul 8, 2025, 5:30 PM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 03949749Where is my order? | Ebony Bosco |  Chaz Renner | Jun 22, 2025, 11:20 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 25836019Store experience feedback | Ebony Bosco |  Faith Hilll | Jun 20, 2025, 11:50 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 30233319Klarna / Afterpay split issue | Ebony Bosco |  Eula McKenzie | May 25, 2025, 8:40 AM |