Ebony Bosco
magdalena_deckow99@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68485208 | Birthday gift not received | Pending | Normal | Ebony Bosco | — |  Tommy Kuvalis | Chat | samples | - | —Skipped | — | — | — | May 8, 2026 | - |
| 04191069 | Address change after shipping | Solved | Normal | Ebony Bosco | — |  Mr. Cade Senger | bopis | 6d 4h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 19768066 | Return after 30-day window | Closed | High | Ebony Bosco | — |  Katrina Johns | samplesshade-matchfragrance | 5h | ●Responded | 5/5 | — | — | May 1, 2026 | May 6, 2026 | |
| 61281992 | Allergic reaction concern | Solved | Normal | Ebony Bosco | — |  Mr. Eliza Gerhold IV | Chat | refund | 1h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - |
| 92276305 | Klarna / Afterpay split issue | Closed | Normal | Ebony Bosco | — |  Garth Dooley | Phone | loyaltyshade-match | 5h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 14, 2026 |
| 65274909 | BOPIS order cancelled at store | Solved | Normal | Ebony Bosco | — |  Yazmin Jast | Chat | bopisloyalty | 6h | ⊘Not fired | — | — | — | Mar 29, 2026 | - |
| 44483288 | Order arrived damaged | Closed | Urgent | Ebony Bosco | — |  Mr. Skyla Trantow | Chat | damagedloyaltyshipping | 2d 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 29, 2026 |
| 04364900 | Price match request | Closed | Low | Ebony Bosco | — |  Lily Raynor | Phone | fragrancevipsamples | 3h | ⊘Not fired | — | — | — | Feb 26, 2026 | Mar 2, 2026 |
| 67823498 | Pro discount enrollment | Solved | Normal | Ebony Bosco | — | Lily Raynor | Chat | influencershade-matchfragrance | 2d 3h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 79935667 | Cancel subscription / Auto-replenish | Solved | Normal | Ebony Bosco | — | Garth Dooley | — | 6d 15h | ●Responded | 7/11 | — | — | Feb 24, 2026 | - | |
| 27873749 | Order arrived damaged | Solved | Low | Ebony Bosco | — |  Chaz Renner | Chat | samplesinfluencershipping | 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 10192443 | Lost package follow-up | Solved | Normal | Ebony Bosco | — | Yazmin Jast | samplesreturns | 3d 18h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 86615719 | Wholesale order question | Solved | Low | Ebony Bosco | — |  Kaela Friesen | Chat | returnsinfluencerloyalty | 1d 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 96634994 | Loyalty points not posting | Solved | Low | Ebony Bosco | — |  Faith Hilll | damaged | 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 61418890 | App login problem | Solved | Low | Ebony Bosco | — | Kaela Friesen | returnswholesale | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 93608711 | Where is my order? | Solved | Normal | Ebony Bosco | — |  Ignatius Cummerata | — | 4h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | |
| 66729130 | Restock alert for backorder | Solved | Normal | Ebony Bosco | — | Lily Raynor | fragrancedamaged | 11h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | |
| 58441816 | Wrong shade sent | Solved | Normal | Ebony Bosco | — |  Miss Amber Hintz Sr. | Social | returnsdamagedshade-match | 3h | ⊘Not fired | — | — | — | Dec 31, 2025 | - |
| 02730517 | Pro discount enrollment | Closed | Normal | Ebony Bosco | — | Lily Raynor | shippingvip | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 73967380 | BOPIS order cancelled at store | Solved | Normal | Ebony Bosco | — | Mr. Eliza Gerhold IV | Chat | bopisgift-card | 5h | ●Responded | 4/5 | — | — | Nov 17, 2025 | - |
| 90557727 | Loyalty points not posting | Closed | Low | Ebony Bosco | — |  Vilma Gusikowski | refundreturnsloyalty | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | |
| 04353213 | Wholesale order question | Solved | Normal | Ebony Bosco | — | Vilma Gusikowski | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 97752120 | Store experience feedback | Solved | Normal | Ebony Bosco | — |  Leonard Waters-Howell | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 88985008 | App login problem | Pending | Normal | Ebony Bosco | — |  Amely Pacocha | wholesale | - | —Skipped | — | — | — | Oct 12, 2025 | - | |
| 79919909 | Insider tier issue | Pending | Urgent | Ebony Bosco | — |  Mr. Lonie Hudson | Chat | bopisinfluencer | - | —Skipped | — | — | — | Oct 11, 2025 | - |
| 39839311 | App login problem | Solved | Low | Ebony Bosco | — |  Darryl Jacobi | bopis | 5h | ●Responded | 3/5 | — | — | Oct 8, 2025 | - | |
| 24821651 | Insider tier issue | Solved | Low | Ebony Bosco | — | Vilma Gusikowski | Chat | returnsgift-card | 10h | ⊘Not fired | — | — | — | Oct 8, 2025 | - |
| 93638981 | App crashes at checkout | Solved | Urgent | Ebony Bosco | — |  Steve O'Conner | Chat | returnsloyalty | 1h | ●Responded | 5/5 | — | — | Sep 23, 2025 | - |
| 61306369 | Restock alert for backorder | Solved | Normal | Ebony Bosco | — | Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 30919593 | Order arrived damaged | Solved | Low | Ebony Bosco | — | Kaela Friesen | Chat | influencershippingrefund | 2d 9h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 60940090 | Item authenticity concern | Solved | Low | Ebony Bosco | — | Katrina Johns | wholesale | 17h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | |
| 28107372 | Missing samples in order | Solved | Normal | Ebony Bosco | — |  Oscar O'Hara | Chat | wholesale | 6h | ●Responded | 3/5 | — | — | Aug 28, 2025 | - |
| 01005494 | Discount code not working | Solved | Normal | Ebony Bosco | — | Mr. Eliza Gerhold IV | — | 2d 1h | ●Responded | 1/5 | — | — | Aug 25, 2025 | - | |
| 69996367 | Shipping cost question | Closed | Normal | Ebony Bosco | — | Kaela Friesen | Chat | — | 11h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 |
| 64179382 | Cancel order request | Solved | Normal | Ebony Bosco | — |  Eula McKenzie | loyalty | 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |
| 70880798 | Restock alert for backorder | Solved | Low | Ebony Bosco | — | Steve O'Conner | Chat | apprefundwholesale | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 43685339 | Missing samples in order | Open | Low | Ebony Bosco | — |  Dr. Mandy McLaughlin | Phone | wholesale | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 76583943 | Loyalty points not posting | Pending | Normal | Ebony Bosco | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 16038161 | Missing samples in order | Closed | Normal | Ebony Bosco | — | Kaela Friesen | refundsamplesshade-match | 8h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 57123273 | Discount code not working | Solved | Normal | Ebony Bosco | — |  Julie Hodkiewicz | Chat | loyaltyapp | 3h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 55310361 | Wrong shade sent | Solved | Normal | Ebony Bosco | — |  Kip Schroeder IV | Chat | — | 1d 8h | ●Responded | 3/5 | — | — | Jul 5, 2025 | - |
| 25836019 | Store experience feedback | Solved | Normal | Ebony Bosco | — | Faith Hilll | influencerwholesale | 6h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | |
| 03949749 | Where is my order? | Closed | Normal | Ebony Bosco | — | Chaz Renner | — | 7d 9h | ●Responded | 2/5 | — | — | Jun 13, 2025 | Jun 25, 2025 | |
| 56180902 | Birthday gift not received | Closed | Normal | Ebony Bosco | — | Mr. Eliza Gerhold IV | Chat | vipfragranceapp | 8h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 15, 2025 |
| 13868337 | Question about product ingredients | Closed | Normal | Ebony Bosco | — | Dr. Mandy McLaughlin | Phone | returnswholesalesamples | 1d 13h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 16, 2025 |
| 13049057 | Cancel subscription / Auto-replenish | Solved | High | Ebony Bosco | — | Tommy Kuvalis | wholesale | 2d 6h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |
| 30233319 | Klarna / Afterpay split issue | Solved | Normal | Ebony Bosco | — | Eula McKenzie | influencer | 13h | ●Responded | 4/5 | — | — | May 23, 2025 | - |