Kody Kling
ida88@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked. Nothing special, nothing bad. | 45308719App login problem | Kody Kling |  Mr. Skyla Trantow | Feb 9, 2026, 12:43 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 48167831Address change after shipping | Kody Kling |  Mr. Cade Senger | Dec 27, 2025, 3:53 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 88922004Cancel subscription / Auto-replenish | Kody Kling |  Mr. Eliza Gerhold IV | Dec 14, 2025, 10:03 AM |
| 2/5 | Bring back the discontinued matte foundation line. | 66957392Birthday gift not received | Kody Kling |  Kaela Friesen | Dec 6, 2025, 8:08 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 51227494Influencer code not working | Kody Kling |  Dr. Mandy McLaughlin | Sep 20, 2025, 6:50 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 52482947Cancel subscription / Auto-replenish | Kody Kling |  Yazmin Jast | Sep 14, 2025, 11:13 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 06029705Restock alert for backorder | Kody Kling |  Julie Hodkiewicz | Aug 17, 2025, 4:16 AM |
| 4/5 | Reward longtime customers more meaningfully. | 50251587Missing items in shipment | Kody Kling |  Steve O'Conner | Aug 10, 2025, 11:15 PM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 57548156Shipping cost question | Kody Kling |  Eula McKenzie | Jul 3, 2025, 10:10 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 32597825Restock alert for backorder | Kody Kling | Dr. Mandy McLaughlin | Jun 26, 2025, 12:58 PM |
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 45750992Return after 30-day window | Kody Kling |  Faith Hilll | Jun 18, 2025, 3:32 PM |
| 1/5 | Three weeks, four agents, still no refund. | 33857799Where is my order? | Kody Kling |  Vilma Gusikowski | Jun 13, 2025, 8:19 PM |
| 1/5 | Took 11 separate interactions to get my Insider tier restored. | 75379313Missing items in shipment | Kody Kling |  Kip Schroeder IV | Jun 9, 2025, 6:30 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 96180550BOPIS pickup not ready | Kody Kling | Mr. Eliza Gerhold IV | Jun 1, 2025, 7:36 AM |