Kody Kling
ida88@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32886440 | Gift card balance question | Solved | Normal | — | Phone | influencersamplesfragrance | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 77539203 | Missing items in shipment | Solved | Normal | — | Chat | fragrance | 12h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 15254140 | Foundation match help | Solved | Low | — | bopisvipgift-card | 13h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 70690480 | Price match request | Solved | High | — | bopis | 3h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |||
| 78752593 | Allergic reaction concern | Solved | Low | — | shipping | 18h | ⊘Not fired | — | — | — | Mar 3, 2026 | - | |||
| 87460124 | Price match request | Solved | Normal | — | Chat | shippinginfluencer | 10h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 45308719 | App login problem | Solved | Normal | — | fragrance | 7h | ●Responded | 3/5 | — | — | Feb 8, 2026 | - | |||
| 48167831 | Address change after shipping | Solved | Low | — | — | 6h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |||
| 48777202 | Loyalty points not posting | Closed | Normal | — | Social | — | 1d 11h | ⊘Not fired | — | — | — | Dec 15, 2025 | Dec 19, 2025 | ||
| 88922004 | Cancel subscription / Auto-replenish | Solved | Normal | — | vipshipping | 3h | ●Responded | 1/5 | — | — | Dec 13, 2025 | - | |||
| 66957392 | Birthday gift not received | Closed | Normal | — | — | 6h | ●Responded | 2/5 | — | — | Dec 5, 2025 | Dec 12, 2025 | |||
| 35170016 | App login problem | Closed | Urgent | — | Chat | samples | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 18, 2025 | ||
| 45243111 | Order arrived damaged | Closed | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 6, 2025 | ||
| 23586541 | App login problem | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Oct 30, 2025 | - | ||
| 93734817 | Refund not received | Pending | Urgent | — | wholesalerefund | - | —Skipped | — | — | — | Oct 24, 2025 | - | |||
| 21416906 | Allergic reaction concern | Solved | High | — | Social | shade-matchwholesaleloyalty | 1h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | ||
| 88835953 | Discount code not working | Solved | Normal | — | Social | gift-cardapp | 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | ||
| 00707982 | Lost package follow-up | Closed | Low | — | vipbopis | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 | |||
| 51227494 | Influencer code not working | Solved | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | ||
| 24014966 | Wrong shade sent | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |||
| 52482947 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | |||
| 75273680 | Missing samples in order | Solved | High | — | refund | 8d 13h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |||
| 42948574 | Missing samples in order | Solved | Normal | — | Chat | wholesale | 19h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - | ||
| 06029705 | Restock alert for backorder | Solved | Normal | — | shade-match | 15h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | |||
| 18842479 | Refund not received | Open | Normal | — | viployaltysamples | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 50251587 | Missing items in shipment | Solved | High | — | — | 1d | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |||
| 39036255 | Item authenticity concern | Solved | Normal | — | app | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 34462642 | Allergic reaction concern | Pending | High | — | Chat | bopisreturnsapp | - | —Skipped | — | — | — | Jul 24, 2025 | - | ||
| 25818655 | Return after 30-day window | Closed | Urgent | — | wholesalefragrance | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 | |||
| 99732115 | Birthday gift not received | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 14, 2025 | - | |||
| 99348799 | Foundation match help | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 57548156 | Shipping cost question | Solved | Normal | — | vip | 21h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |||
| 32597825 | Restock alert for backorder | Closed | Normal | — | wholesale | 1h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jul 2, 2025 | |||
| 19321503 | Question about product ingredients | Solved | Normal | — | Chat | wholesaleapp | 6h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | ||
| 45750992 | Return after 30-day window | Solved | High | — | bopisrefundshade-match | 2h | ●Responded | 2/5 | — | — | Jun 16, 2025 | - | |||
| 00583328 | Price match request | Solved | Low | — | Chat | influencersamplesshipping | 1d 18h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | ||
| 33857799 | Where is my order? | Closed | Low | — | refundreturns | 1d 20h | ●Responded | 1/5 | — | — | Jun 11, 2025 | Jun 17, 2025 | |||
| 44904144 | Store experience feedback | Solved | Normal | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | ||
| 75379313 | Missing items in shipment | Closed | Low | — | — | 2d 8h | ●Responded | 1/5 | — | — | Jun 6, 2025 | Jun 14, 2025 | |||
| 55000551 | Birthday gift not received | Pending | Normal | — | Chat | shade-matchapp | - | —Skipped | — | — | — | Jun 6, 2025 | - | ||
| 96180550 | BOPIS pickup not ready | Closed | Normal | — | Chat | loyaltywholesale | 22h | ●Responded | 4/5 | — | — | May 29, 2025 | Jun 6, 2025 |