Dr. Elsa Stroman DVM
ariane_metz0@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 11933543App login problem | Dr. Elsa Stroman DVM |  Eula McKenzie | Apr 10, 2026, 9:11 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 36369845Lost package follow-up | Dr. Elsa Stroman DVM |  Mr. Cade Senger | Feb 17, 2026, 11:42 AM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 23766596Influencer code not working | Dr. Elsa Stroman DVM |  Lily Raynor | Feb 12, 2026, 5:53 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 85274171Birthday gift not received | Dr. Elsa Stroman DVM |  Chaz Renner | Jan 31, 2026, 4:40 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 05813456Address change after shipping | Dr. Elsa Stroman DVM |  Faith Hilll | Jan 30, 2026, 1:24 AM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 49897067Address change after shipping | Dr. Elsa Stroman DVM | Faith Hilll | Nov 22, 2025, 2:30 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 53739524Restock alert for backorder | Dr. Elsa Stroman DVM |  Kaela Friesen | Nov 13, 2025, 8:18 PM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 58106107Shipping cost question | Dr. Elsa Stroman DVM |  Leonard Waters-Howell | Nov 8, 2025, 4:14 PM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 98025282App login problem | Dr. Elsa Stroman DVM |  Miss Amber Hintz Sr. | Oct 4, 2025, 1:24 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 17409776Refund not received | Dr. Elsa Stroman DVM | Lily Raynor | Jun 24, 2025, 4:27 PM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 01148654Klarna / Afterpay split issue | Dr. Elsa Stroman DVM |  Steve O'Conner | May 28, 2025, 3:50 PM |