Lonnie Kling
juan_walsh33@hotmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Honestly love the brand but the app needs a real overhaul. | 77147549Wrong shade sent | Lonnie Kling |  Katrina Johns | May 2, 2026, 1:32 AM |
| 5/5 | The app guided me to the right products without being pushy. | 63285787Pro discount enrollment | Lonnie Kling |  Kip Schroeder IV | Apr 12, 2026, 8:52 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 92155714BOPIS pickup not ready | Lonnie Kling |  Kaela Friesen | Dec 31, 2025, 6:31 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 77326195Where is my order? | Lonnie Kling | Katrina Johns | Oct 5, 2025, 4:58 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 26471193Influencer code not working | Lonnie Kling |  Yazmin Jast | Sep 13, 2025, 1:39 AM |
| 3/5 | Improve the in-store digital experience. | 25880926Restock alert for backorder | Lonnie Kling |  Oscar O'Hara | May 27, 2025, 6:26 PM |