Lonnie Kling
juan_walsh33@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22735060 | Missing items in shipment | Solved | High | Lonnie Kling | — |  Mr. Lonie Hudson | Chat | shade-matchloyaltywholesale | 6h | ⊘Not fired | — | — | — | May 9, 2026 | - |
| 81423490 | Klarna / Afterpay split issue | Closed | Normal | Lonnie Kling | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | May 2, 2026 | May 6, 2026 | |
| 56347191 | Where is my order? | Pending | Normal | Lonnie Kling | — |  Tommy Kuvalis | returnsfragrance | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 77147549 | Wrong shade sent | Solved | Normal | Lonnie Kling | — |  Katrina Johns | fragrancevipgift-card | 9h | ●Responded | 3/5 | — | — | Apr 30, 2026 | - | |
| 30406387 | Wrong shade sent | Solved | Normal | Lonnie Kling | — |  Steve O'Conner | fragrancewholesalesamples | 1d 12h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | |
| 63285787 | Pro discount enrollment | Solved | Normal | Lonnie Kling | — |  Kip Schroeder IV | refund | 3h | ●Responded | 5/5 | — | — | Apr 12, 2026 | - | |
| 35570904 | Birthday gift not received | Closed | Normal | Lonnie Kling | — |  Mr. Eliza Gerhold IV | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 |
| 01214454 | Store experience feedback | Solved | Low | Lonnie Kling | — | Katrina Johns | Phone | refund | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 72143896 | Loyalty points not posting | Solved | Normal | Lonnie Kling | — |  Amely Pacocha | fragranceshippingrefund | 19h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 54479951 | Cancel subscription / Auto-replenish | Solved | Normal | Lonnie Kling | — |  Kaela Friesen | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - |
| 29908627 | Address change after shipping | Solved | Normal | Lonnie Kling | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 85001932 | Gift card balance question | Solved | Normal | Lonnie Kling | — |  Garth Dooley | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 92155714 | BOPIS pickup not ready | Closed | Normal | Lonnie Kling | — | Kaela Friesen | Chat | refund | 6h | ●Responded | 4/5 | — | — | Dec 29, 2025 | Jan 3, 2026 |
| 07298753 | Influencer code not working | Solved | Normal | Lonnie Kling | — |  Mr. Cade Senger | Chat | wholesalerefund | 22h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 49738222 | BOPIS order cancelled at store | Solved | Normal | Lonnie Kling | — |  Yazmin Jast | vipgift-cardshipping | 2d 9h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 88642645 | Foundation match help | Solved | Normal | Lonnie Kling | — |  Lily Raynor | Chat | vipgift-cardsamples | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 08583075 | Cancel subscription / Auto-replenish | Solved | Normal | Lonnie Kling | — |  Faith Hilll | wholesalesamplesreturns | 2h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 09657332 | Where is my order? | Closed | Normal | Lonnie Kling | — |  Vilma Gusikowski | Chat | wholesale | 16h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 60877327 | Allergic reaction concern | Solved | Low | Lonnie Kling | — |  Leonard Waters-Howell | vipwholesalefragrance | 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 33902692 | Cancel subscription / Auto-replenish | Pending | High | Lonnie Kling | — | Amely Pacocha | shade-match | - | —Skipped | — | — | — | Oct 18, 2025 | - | |
| 34772815 | Missing items in shipment | Closed | Low | Lonnie Kling | — |  Ignatius Cummerata | Phone | shippingshade-match | 1d 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 19, 2025 |
| 77326195 | Where is my order? | Solved | Normal | Lonnie Kling | — | Katrina Johns | loyalty | 2d 12h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | |
| 06377394 | BOPIS pickup not ready | Solved | Normal | Lonnie Kling | — | Lily Raynor | Chat | shipping | 10h | ⊘Not fired | — | — | — | Sep 23, 2025 | - |
| 39239475 | Cancel order request | Closed | Normal | Lonnie Kling | — | Katrina Johns | shade-matchdamagedwholesale | 4h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 | |
| 05321807 | Wrong shade sent | Solved | Normal | Lonnie Kling | — | Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 10609766 | Insider tier issue | Solved | Normal | Lonnie Kling | — | Tommy Kuvalis | returnsinfluencer | 9d 21h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 35219461 | Cancel order request | Closed | Normal | Lonnie Kling | — | Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 11, 2025 | |
| 26471193 | Influencer code not working | Closed | High | Lonnie Kling | — | Yazmin Jast | wholesalerefundapp | 13h | ●Responded | 10/11 | — | — | Sep 10, 2025 | Sep 14, 2025 | |
| 80170512 | BOPIS order cancelled at store | Pending | Urgent | Lonnie Kling | — | Garth Dooley | — | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 24279380 | Foundation match help | Solved | High | Lonnie Kling | — |  Miss Amber Hintz Sr. | shade-matchvipfragrance | 1h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 51161532 | Wholesale order question | Solved | Normal | Lonnie Kling | — | Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 04466350 | Return after 30-day window | Solved | Normal | Lonnie Kling | — | Tommy Kuvalis | Social | — | 4h | ⊘Not fired | — | — | — | Jul 10, 2025 | - |
| 44620285 | Address change after shipping | Solved | Normal | Lonnie Kling | — | Mr. Eliza Gerhold IV | — | 2d 17h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 53296554 | Order arrived damaged | Solved | Normal | Lonnie Kling | — | Yazmin Jast | loyalty | 4h | ⊘Not fired | — | — | — | Jul 8, 2025 | - | |
| 33065960 | Refund not received | Solved | Low | Lonnie Kling | — | Faith Hilll | Chat | gift-cardfragrance | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 63891453 | App crashes at checkout | Solved | Normal | Lonnie Kling | — | Mr. Cade Senger | — | 11h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 46931761 | BOPIS order cancelled at store | Solved | Normal | Lonnie Kling | — |  Darryl Jacobi | Chat | bopisshippingdamaged | 8h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 23539730 | Insider tier issue | Pending | Low | Lonnie Kling | — |  Eula McKenzie | Chat | wholesalerefundshipping | - | —Skipped | — | — | — | May 27, 2025 | - |
| 25880926 | Restock alert for backorder | Solved | Normal | Lonnie Kling | — | Oscar O'Hara | — | 2d 12h | ●Responded | 3/5 | — | — | May 23, 2025 | - |