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CustomersKamren Schneider Sr.

Kamren Schneider Sr.

elmore.kuvalis@yahoo.com
Tickets42Responses17
Showing 1 - 17 of 17
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Customer service has gone downhill. Used to love this brand.15538111Influencer code not workingKamren Schneider Sr.Miss Amber Hintz Sr.May 9, 2026, 9:11 PM
4/5The product swap went through. Wish the email confirmations were faster.90783268Order arrived damagedKamren Schneider Sr.Oscar O'HaraApr 23, 2026, 9:21 PM
7/11Solid retailer. Not differentiated enough to recommend over alternatives.09101448Birthday gift not receivedKamren Schneider Sr.Dr. Mandy McLaughlinMar 28, 2026, 2:47 PM
5/5Got my Klarna split sorted out in two messages. So easy.24035063Klarna / Afterpay split issueKamren Schneider Sr.Kip Schroeder IVMar 4, 2026, 8:35 PM
7/11Decent enough. The app has bugs sometimes.66534783Cancel subscription / Auto-replenishKamren Schneider Sr.Kip Schroeder IVMar 2, 2026, 10:55 PM
2/5Refund came through but was 30 dollars short and no one can explain why.49627185Missing samples in orderKamren Schneider Sr.Chaz RennerFeb 4, 2026, 3:07 PM
4/5Easy enough. The shade swap took one extra back-and-forth to confirm.09757659Price match requestKamren Schneider Sr.Darryl JacobiJan 16, 2026, 9:43 AM
4/5Resolved fine. The first agent transferred me but the second one nailed it.45897018Shipping cost questionKamren Schneider Sr.Kaela FriesenDec 28, 2025, 4:12 PM
4/5Resolved fine. Agent had to look up my purchase, took a minute.14100174Influencer code not workingKamren Schneider Sr.Mr. Cade SengerNov 28, 2025, 6:54 AM
3/5Okay experience. The chat felt scripted, didn't really listen at first.78443219Shipping cost questionKamren Schneider Sr.Oscar O'HaraNov 2, 2025, 8:54 PM
5/5Customer care actually listened. Refund processed without making me jump through hoops.66731321BOPIS pickup not readyKamren Schneider Sr.Mr. Skyla TrantowOct 28, 2025, 4:10 AM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.53516641Address change after shippingKamren Schneider Sr.Jacklyn DareOct 11, 2025, 4:38 AM
5/5Got my points credited back for an order I had to cancel. Super easy.75154090Loyalty points not postingKamren Schneider Sr.Ignatius CummerataAug 6, 2025, 5:11 PM
4/5Helpful, just felt rushed at the end of the conversation.90316476Order arrived damagedKamren Schneider Sr.Vilma GusikowskiJul 22, 2025, 7:18 AM
5/5Loved the personalized note in my order. Small touch, big impact.98966176Cancel subscription / Auto-replenishKamren Schneider Sr.Chaz RennerJun 26, 2025, 2:42 AM
3/5Decent. The system seemed to be slowing them down more than the issue itself.16654017Wholesale order questionKamren Schneider Sr.Ignatius CummerataJun 17, 2025, 9:31 PM
10/11Bloom understands what a beauty customer actually wants.11346186BOPIS order cancelled at storeKamren Schneider Sr.Vilma GusikowskiJun 12, 2025, 11:03 AM
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Properties

Customer
Name
Kamren Schneider Sr.
Email
elmore.kuvalis@yahoo.com
Loyalty tier
Elite
Company
—
Skin type
combination
Loyalty points
8,679
Lifetime spend
8,113
Last purchase
May 3, 2026
Skin tone
deep
Foundation shade
57P
Skin concerns
hyperpigmentation
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Diptyque, Le Labo, Drunk Elephant
YTD spend
2,306
App installed
No
App last opened
Apr 22, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
18
Total orders
11
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 12, 2026
Responses
Avg rating
4.65