Kamren Schneider Sr.
elmore.kuvalis@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70334335 | Price match request | Pending | Normal | — | gift-carddamaged | - | —Skipped | — | — | — | May 12, 2026 | - | |||
| 09274439 | Wholesale order question | Closed | Normal | — | samplesshade-matchfragrance | 2d 10h | ○Sent, no reply | — | — | — | May 12, 2026 | May 21, 2026 | |||
| 15538111 | Influencer code not working | Solved | High | — | refundwholesale | 2d 15h | ●Responded | 2/5 | — | — | May 6, 2026 | - | |||
| 91219644 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | fragrancedamaged | 4h | ⊘Not fired | — | — | — | May 3, 2026 | - | ||
| 90783268 | Order arrived damaged | Solved | Urgent | — | Phone | loyaltyfragrance | 2d 6h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - | ||
| 09101448 | Birthday gift not received | Solved | High | — | fragrance | 12h | ●Responded | 7/11 | — | — | Mar 26, 2026 | - | |||
| 08453234 | Missing items in shipment | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 24035063 | Klarna / Afterpay split issue | Closed | Low | — | Chat | shade-matchsamplesreturns | 1h | ●Responded | 5/5 | — | — | Mar 3, 2026 | Mar 5, 2026 | ||
| 66534783 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | influencersamplesshipping | 4h | ●Responded | 7/11 | — | — | Mar 2, 2026 | - | ||
| 01731027 | Gift card balance question | Pending | Normal | — | returnsdamagedfragrance | - | —Skipped | — | — | — | Feb 26, 2026 | - | |||
| 62355655 | Question about product ingredients | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 11, 2026 | - | |||
| 80029760 | Order arrived damaged | Open | Normal | — | damagedvip | - | —Skipped | — | — | — | Feb 5, 2026 | - | |||
| 49627185 | Missing samples in order | Solved | Normal | — | Chat | returns | 16h | ●Responded | 2/5 | — | — | Feb 2, 2026 | - | ||
| 48036061 | Wholesale order question | Solved | High | — | Chat | refundgift-cardshade-match | 1d 12h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 09757659 | Price match request | Closed | Urgent | — | returnsdamagedshipping | 7h | ●Responded | 4/5 | — | — | Jan 14, 2026 | Jan 15, 2026 | |||
| 90956494 | Question about product ingredients | Solved | High | — | Chat | damaged | 6h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | ||
| 45897018 | Shipping cost question | Solved | Normal | — | Chat | loyaltysampleswholesale | 17h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - | ||
| 14100174 | Influencer code not working | Solved | Normal | — | — | 2h | ●Responded | 4/5 | — | — | Nov 27, 2025 | - | |||
| 93617687 | Wholesale order question | Closed | Urgent | — | Chat | app | 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 | ||
| 53595150 | Where is my order? | Solved | High | — | — | 9h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 95177543 | Store experience feedback | Closed | Normal | — | damagedbopisvip | 1d 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 14, 2025 | |||
| 78443219 | Shipping cost question | Closed | Normal | — | shippingrefundvip | 7h | ●Responded | 3/5 | — | — | Oct 31, 2025 | Nov 4, 2025 | |||
| 66731321 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | ||
| 53516641 | Address change after shipping | Solved | Normal | — | fragrance | 4h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | |||
| 74810624 | Wholesale order question | Closed | High | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 3, 2025 | ||
| 96127440 | Loyalty points not posting | Solved | Normal | — | Chat | vipbopis | 23h | ⊘Not fired | — | — | — | Sep 2, 2025 | - | ||
| 49323778 | Item authenticity concern | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 84608756 | Order arrived damaged | Closed | Normal | — | fragrancesamplesvip | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |||
| 38205107 | Address change after shipping | Solved | Normal | — | Phone | — | 15h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 75154090 | Loyalty points not posting | Solved | Normal | — | Chat | — | 8h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | ||
| 06082707 | Loyalty points not posting | Solved | Normal | — | Chat | refund | 2d 19h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | ||
| 94030308 | Lost package follow-up | Solved | High | — | vipappdamaged | 4h | ⊘Not fired | — | — | — | Jul 21, 2025 | - | |||
| 90316476 | Order arrived damaged | Solved | Normal | — | — | 1d 19h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - | |||
| 96462596 | Where is my order? | Solved | Normal | — | fragrancewholesale | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 76956195 | Birthday gift not received | Solved | Normal | — | Phone | shippinggift-card | 2d 16h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | ||
| 48698666 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | returnsfragrance | - | —Skipped | — | — | — | Jul 10, 2025 | - | ||
| 98966176 | Cancel subscription / Auto-replenish | Solved | High | — | — | 15h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - | |||
| 02300267 | Insider tier issue | Closed | Normal | — | Phone | wholesaleloyaltyfragrance | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 22, 2025 | ||
| 16654017 | Wholesale order question | Solved | Normal | — | samples | 2d 11h | ●Responded | 3/5 | — | — | Jun 14, 2025 | - | |||
| 11346186 | BOPIS order cancelled at store | Closed | High | — | Chat | returnsvipshipping | 5h | ●Responded | 10/11 | — | — | Jun 11, 2025 | Jun 17, 2025 | ||
| 21899607 | Birthday gift not received | Open | High | — | Social | gift-cardshippingfragrance | - | —Skipped | — | — | — | Jun 5, 2025 | - | ||
| 78125552 | Order arrived damaged | Open | Normal | — | vipreturnssamples | - | —Skipped | — | — | — | Jun 3, 2025 | - |