Kamren Schneider Sr.
elmore.kuvalis@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Customer service has gone downhill. Used to love this brand. | 15538111Influencer code not working | May 9, 2026, 9:11 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 90783268Order arrived damaged | Apr 23, 2026, 9:21 PM | ||
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 09101448Birthday gift not received | Mar 28, 2026, 2:47 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 24035063Klarna / Afterpay split issue | Mar 4, 2026, 8:35 PM | ||
| 7/11 | Decent enough. The app has bugs sometimes. | 66534783Cancel subscription / Auto-replenish | Mar 2, 2026, 10:55 PM | ||
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 49627185Missing samples in order | Feb 4, 2026, 3:07 PM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 09757659Price match request | Jan 16, 2026, 9:43 AM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 45897018Shipping cost question | Dec 28, 2025, 4:12 PM | ||
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 14100174Influencer code not working | Nov 28, 2025, 6:54 AM | ||
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 78443219Shipping cost question | Nov 2, 2025, 8:54 PM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 66731321BOPIS pickup not ready | Oct 28, 2025, 4:10 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 53516641Address change after shipping | Oct 11, 2025, 4:38 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 75154090Loyalty points not posting | Aug 6, 2025, 5:11 PM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 90316476Order arrived damaged | Jul 22, 2025, 7:18 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 98966176Cancel subscription / Auto-replenish | Jun 26, 2025, 2:42 AM | ||
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 16654017Wholesale order question | Jun 17, 2025, 9:31 PM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 11346186BOPIS order cancelled at store | Jun 12, 2025, 11:03 AM |